Tellecaller

2 months ago

Patiala, India LIFE TOUCH Full time

**Job Title**: Telecaller
**Company**: Life Touch Immigration
**Location**: Patiala, Punjab

**Job Type**: Full-Time

**About Us**:
Life Touch Immigration is a leading immigration consultancy firm dedicated to helping individuals navigate the complex immigration process. We assist clients in achieving their immigration goals, whether it’s for education, work permits, or permanent residency. To support our growing client base, we are seeking a motivated and customer-focused **Telecaller** to join our dynamic team.

**Position Overview**:
As a Telecaller, you will play an essential role in maintaining client relationships and ensuring customer satisfaction. If you are someone who enjoys helping others and has experience in a similar role, we encourage you to apply.

**Key Responsibilities**:

- **Make outbound calls**: Reach out to prospective clients to provide information about Life Touch Immigration’s services and answer any queries.
- **Handle inbound calls**: Respond to client inquiries, provide necessary information, and resolve any concerns regarding immigration processes.
- **Schedule appointments**: Coordinate consultations with immigration specialists for clients interested in our services.
- **Maintain client database**: Record and update client information in our system, ensuring accurate data entry and following up as needed.
- **Provide excellent customer service**: Offer professional and helpful support to clients, ensuring a positive experience with our services.
- **Follow-up on leads**: Contact potential clients from our database to provide information and encourage them to book consultations.
- **Achieve daily targets**: Meet the daily call and follow-up targets set by the team.

**Qualifications**:

- High school diploma or equivalent.
- Proven experience as a Telecaller, Call Center Agent, or similar role.

**What We Offer**:

- Competitive salary and incentives based on performance.
- Professional training in immigration services and client handling.
- A supportive and friendly work environment.
- Opportunities for growth within the company.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹5,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Patiala, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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