Hostess/waitress

Job Description:
**Responsibilities**:
1. Greet guests warmly and contribute to a positive guest experience.

2. Take and serve food and beverage orders accurately and efficiently.

3. Upsell food and beverage items and provide recommendations to guests.

4. Prepare and serve alcoholic and non-alcoholic beverages in accordance with the resort's standards.

5. Monitor guest satisfaction and resolve any issues or complaints promptly.

6. Maintain a clean and organized work area to ensure food safety and professionalism.

7. Collaborate with kitchen and restaurant staff to ensure timely and efficient service.

8. Adhere to all health and safety regulations and standards.

9. Handle cash and process payments accurately.

10. Assist with food and beverage inventory and stock management.

**Requirements**:
1. Previous experience as a food and beverage associate in a resort or hotel setting is preferred.

2. Excellent communication and interpersonal skills.

3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

4. Knowledge of food and beverage trends, menu items, and wine pairing.

5. Strong customer service skills and ability to provide excellent guest experience.

6. Attention to detail and ability to work with mínimal supervision.

7. Availability to work flexible shifts, including weekends and holidays.

8. Basic math skills and ability to handle cash transactions.

9. Physical stamina to stand for long periods and lift heavy trays.

10. Knowledge of local cuisine and regional food specialties is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹140,000.00 - ₹250,000.00 per year

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Hostess: 1 year (required)
- total work: 2 years (required)

License/Certification:

- Hotel Management Diploma/ BHM Degree (preferred)

Work Location: In person