E-commerce Executive

3 weeks ago

Dombivli, India S R Fragrance Full time

Coach the team for service performance.
- Coordinate order processing, delivery and returns of customer orders.
- Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
- Execute activities driven by data analytics.
- Identify strategic business partnerships.
- Implement customer retention and loyalty programmers.
- Implement e-commerce activities.
- Implement new business collaboration initiatives.
- Implement preventive and corrective measures of disaster recovery plan.
- Maintain business partnerships.
- Manage a diverse service environment.
- Manage operations for service excellence.
- Manage service quality and customer satisfaction.
- Monitor and maintain smooth functionality of website.
- Monitor fulfilment of customers' orders via store pick or delivery service.
- Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
- Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
- Prepare insights report on data mining outcome.
- Provide specialised knowledge and insights on the development of technology strategy and roadmap.
- Track and report business outcome of data-driven insights.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

**Speak with the employer**
+91 8879976997

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