Customer Support Executive

6 months ago


Shivaji Nagar Bengaluru Karnataka, India Futurerole Inc Full time

**Job Title: Customer Support Executive**

**Location**: Shivajinagar, Bangalore

**Salary**: ₹17000-23000 per month

**Additional Benefits**: Quarterly bonus of ₹3,894

**Qualifications**: Any graduate

**Shift Timing**: Rotational shifts
- Male: 7:00 am to 12:00 am (any 9 hours within this timeframe)
- Female: 7:00 am to 8:00 pm (any 9 hours within this timeframe)

**Working Days**: Monday to Saturday

**Weekly Off**: 1 rotational week off

**Language Requirement**: Fluent in Hindi & English

**Employment Type**: Full-time, work from office

**Responsibilities**:

- Address customer inquiries, concerns, and complaints with professionalism and efficiency.
- Handle escalations and resolve customer issues promptly.
- Uphold company values and maintain a positive attitude in all customer interactions.

**Requirements**:

- Strong communication skills in both Hindi and English.
- Excellent problem-solving abilities and customer service orientation...
- Prior experience in customer service or call center roles is preferred but not mandatory.
- Graduates from any stream are encouraged to apply.

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Quarterly bonus

Work Location: In person



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