Data Admin
6 months ago
**Company Description**
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
**Job Description** The Domain**:
The team handles data for multiple major clients in the UK finance industry.. We work with some of the biggest lenders in the UK market across a range of products including Cards, Loans, Savings and Current Accounts to give consumers a range of products to improve their financial wellbeing - whilst maintaining healthy commercial relationships with banks, building societies and comparison sites.
We’re looking for an applicant with a keen eye for detail, who thrives in a high-paced environment communicating with internal and external stakeholders - essentially owning product onboarding processes from a data perspective. This would be a great entry-level role for an applicant wishing to develop their client liaison skills, as well as gaining experience in the field of product data within a financial services space.
The team’s day-to-day work spans from high-level commercial onboarding, down to data auditing and updates. The 6-member team predominantly work from a bespoke user portal, where the data is held to display on each website. The daily tasks generally involve;
- Commercial onboarding with banks and building societies onto our supported comparison sites. You would have direct contact with lenders to gather their product data and perform testing QA on the required sites. You would also work closely with internal teams to ensure the product functions correctly and to the lender’s consent.
- Updating product listings through our user portal. The team also audit data that originates from any data change, and initiate audits across our financial products to ensure the data is current and up-to-date.
**Key Responsibilities**:
- Data entry in relation to product onboarding
- Liaising with lenders and price comparison sites to onboard commercialised product listings
- Ownership of onboarding tasks through a defined process, and logging progress through Jira
- Ensuring data is correct from a bespoke user portal, by lender communications or comparing data from a lender site
- Screening received data to ensure it has been correctly communicated
- Testing products on different price comparison websites
- Escalating issues that require other team’s input - namely Commercial, Compliance or Development requirements
**Qualifications** Experience**:
- Demonstrable experience of;
- Working across internal/external clients with a piece of work
- Ownership of a workpiece, and carrying it through a process
- Prioritisation of work with multiple steps
- Handling data, and cross-checking from different sources
- Experience within an Operations team/data admin role is preferable, but not required
- Experience within an Agile workflow/software is beneficial, but not required
**Skills**:
- Strong, clear communication skills across stakeholders
- Extremely detail-oriented, and able to use multiple information sources
- Adaptable to new requirements from a workpiece
- Conscientious of when to escalate issues
- Willing to learn a set of processes, defined around each of our financial products
- Knowledge over URL implementation is beneficial, but not required
**Additional Information** Who are Experian?**
We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish - and we’re not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay.
**Why choose us?**
Our colleagues’ health and wellbeing are a top priority for us, that’s why our re
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