Chat Process Executive

2 months ago


Visakhapatnam, India Proveda Marketing India Pvt. Ltd. Full time

**Key Responsibilities**:

- Customer Service through Calls and Chat.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client & domain knowledge to be able to deliver a resolution on the first conversation.
- Adhere to Customer Service Attendance & Accountability policies
- To Meet Their Needs and Ensure Quality Service is given at all times.
- Grow and nurture customer relationships on every interaction that results in measurable customer value.
- Minimum 12th Pass with 1 year experience into customer service(voice/Chat can apply).
- Graduate Fresher/ Undergraduate fresher can also apply.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Business development (preferred)
- Health insurance


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