Reservation Agent

3 weeks ago


Noida, India Future Choice Hospitality India Limited Full time

**Reservation Agent Responsibilities And Duties**
- Ensure All Incoming Calls With Courtesy And Ensure Efficient Resolution Of All Guest Inquiries For Various Hotel Services And Operations.
- Assist To Make All Room Reservations And Ensure Maximize Room Revenue For All And Ensure All Reservation Detail Update On All Computers Within Required Operating Procedures.
- Coordinate With Sales Department And Manage All Communication For Group Bookings And Maintain All Calendars For Hotel And Inform Operation Staff For Same.
- Manage All Incoming Calls For Reservation Department And Ensure Response All Queries And Maintain Professional Relationship And Atmosphere At All Times.
- Develop And Maintain Professional Relationships With All Computer Associate And Supervise And Inform Manager Of All Issues And Coordinate With Call Center To Resolve Same.
- Assist To Book And Block All Rooms According To Required Standards And Manage All Special Reservations And Monitor All Reservations And Discounts.
- Manage All Mails From Guests And Ensure Response And Completion Of All Guest Requests And Evaluate All Reservation Logbook And Provide Update On Everyday Basis.
- Ensure Compliance To All Security And Safety Standards On Everyday Basis And Ensure Optimal Utilization Of All Resort Software Systems And Maintain Knowledge On All Room Types And Its Availability.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7065328825


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