Donor Care Executive

4 weeks ago

Ahmedabad, India Sense International India Full time

Title

Donor Care Executive

Timing

10:0 A.M to 6:00 P.M (Monday to Friday)

9.30 A.M to 4.00 P.M (Saturday)

Organization

Name

Sense International India

NGO Profile

Sense International India, also known as Sense India, was established in 1997 as the first and only non-governmental organisation to support the development of comprehensive services for people with deafblindness and multiple disabilities throughout India. Sense India works with local organisations to develop sustainable services for children and adults with deafblindness and collaborates with the government at centre and state levels. We have reached to provide needs-based services to around 80,000 children with deafblindness directly through 60 partner NGOs in 23 states of India, and through collaboration with the government’s national Samagra Shiksha - ‘inclusive education’ programme. With our effort, children with deafblindness and multiple disabilities have been identified and are being prepared to attend mainstream schools. We are also partnering with leading organisations in Bangladesh, Nepal, Sri Lanka, Maldives and Malaysia to train educators and setup needs-based services for deafblind.

Consists around 32 employees.

Offices in Ahmedabad(Head office) & Delhi

Education

Any graduates with BPO/ telecalling experience Experience of calling for NGO will be added bonus

Job Description / Responsibilities
- Call donors by operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
- Maintains database by entering, verifying, and backing up data.
- Maintains quality service by following organization standards.
- Maintain and manage follow up calls
- Keep accurate and detailed records of calls made and results achieved.
- Understand and manage personal performance on a daily basis.
- Maintain confidentiality and data security.
- Record details of opportunities and lead notes.
- Should have Excellent Communication Skills, strong telephone manners/ etiquette.
- Convincing Power.
- Fluent in Gujarati, Hindi & English (preferred)
- Should be able to work with a Team.
- Good at Computers. Basic Excel

Desired work

experience (in complete years)

Experienced
- minimum 1 year and Fresher’s can also apply

Annual

Compensation Offered

As per experience and market standard

Location of posting

Ahmedabad

Job Office:
**Sense International India**

Ahmedabad: - 2nd floor, Admin Block, Building #2, Andhajan Mandal Campus, Opp. IIMA, Vastrapur, Ahmedabad
- 380015.

Contact Info

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- total: 1 year (preferred)

**Language**:

- Gujarati, Hindi & English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: One location

Application Deadline: 20/07/2023
Expected Start Date: 15/06/2023

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