General & Op Acctng. Associate

2 weeks ago

Gurgaon District Haryana, India NTT Data Services Full time

**Collections**

**Job brief**

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.

**Minimum Experience, Education and Certifications**
- Graduation in Commerce, MBA - Finance or equivalent combination of education in finance domain
- Requires 0-1 year of relevant experience.

**Technical Skill**
- Solid knowledge of relevant accounting principles
- Solid data analysis skills
- Problem resolving skills and should be a team player
- ERP - SAP (preferred)
- Working knowledge of MS Office and databases

**Soft Skills**
- Knowledge of billing procedures and collection techniques (preferred)
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation with clients.

**Responsibilities**:

- Monitoring accounts to identify overdue payments
- Finding and contacting customers to arrange debt payoffs
- Keeping accurate records and reporting on collection activity
- Take actions to encourage timely debt payments and as per contractual terms
- Process payments and refunds
- Ensure all payments are timely and correctly applied.

**Physical Requirements/ Working Conditions**
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.

**Job Segment**:ERP, MBA, SAP, Technology, Management

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