Voice Support Executive

2 weeks ago


Chennai Tamil Nadu, India Excellence and Eminence LLP Full time

We are looking for **Voice Support Executive **with 1 to 5 Yr of Experience for our esteemed client for Chennai / Hyderabad Location.

Key Skills: Voice Support, English, Active Directory, RSA Token, VPN, Citrix, VDI, Banking and Finance

**Roles and Responsibilities**

1. To maintain high login Efficiency (Availability) for customers

2. To resolve tickets within agreed SLA of ticket volume and time

3. To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies

4. To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases

5. To update work logs and follow shift for escalation process and process compliance.

**Requirements**:
1. Good Communication with International Voice Support experience.

2. Willingness to work in 24*7 shifts

3. Experience in Troubleshooting Active Directory, RSA Token, VPN, Citrix, VDI related issues.

4. Basic knowledge on MS office

5. Education - Any Graduation

6. All these resources should be ready to work from client locations
- physically in office premises

7. Experience in BFSI Sector will be preferred

**Specific Instructions for Applicants (mandatory)**

1. Resume size shall be less than 300 KB (word document Preferred)

2. Please include Photo In the resume

3. Please include the below details in the resume
- First name
- Last name
- Date of Birth
- Father's Name
- last 4 Digits of PAN Number

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹700,000.00 per year

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person



  • Ambattur, Chennai, Tamil Nadu, India Teleperformance Full time

    **Who we are?** Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. **Customer Support Executive/ Sr Customer Support Executive**: **Must have**: - 1 Year Experience is a...

  • Voice Support

    6 days ago


    Chennai, India Tezra Full time

    **Role: Customer Service Executive/Technical Support Executive** **Responsibilities**: - **Call Handling from Customers and resolving the issues.**: - **Supporting the Query and do the needful.**: - **Reporting to the team lead.**: - **Proactive work to be done.** **Salary**: ₹8,086.00 - ₹39,654.41 per month Schedule: - Evening shift - Morning...


  • Chennai, Tamil Nadu, India Zayin HR Solutions Full time

    Greetings from Zayin HR Solutions!!! We are hiring for International Voice Support!!! Mode of Work: Only Work from the Office No of Openings: 20 Roles and Responsibilities: - Handling customer's queries and requests for the services - Understand customer requirements and provide the best customer service experience (Freshers with excellent...

  • Hindi Voice Support

    6 days ago


    Ambattur, Chennai, Tamil Nadu, India Recbots Full time

    _Position: _**Hindi voice support**_ Experience: _**Freshers/min 6 months exp in voice support**_ Qualification: Graduation must (2023 passed outs are also eligible) Language: Hindi and English Location: Ambathur, Chennai Notice period: Immediate joiners only Roles and Responsibilities: - _**>> Good and Fluent communication in English, Hindi...


  • Chennai, Tamil Nadu, India dfcs technologies ltd Full time

    **Domestic Voice Support** !!!Fresher’s Technical support -Voice!!! **Mode of Work**: - Work from office **No of Openings**: 150 - Should have Good communication with one Native Language (Hindi, Telugu, Kannada, and Malayalam). - Any Graduate - Handling customer’s queries and requests for the services. - Understand customer requirements and provide...


  • T Nagar, Chennai, Tamil Nadu, India Voice Snap Services Pvt Ltd Full time

    **Voice Snap Services Pvt Ltd Chennai **is hiring immediately for the Marketing officer position in the **C**hennaiLocation. **Job Position**: Marketing Executive **Location**: Vacancy in **Chennai**(Tamilnadu). We are maintaining Customer relationships (Educational Institutions). Acquiring more clients (Educational Institutions). Preparing...


  • Chennai, India Telecaller executive Full time

    **Job details** Here’s how the job details align with your profile. **Pay** ₹18,000 - ₹22,000 a month **Job type** Full-time **Shift and schedule** Rotational shift Day shift We Are Hiring!!! Voice Process Executive Language: Tamil, English **Salary**: Upto 22,000 Qualification: 12th Pass/ 12th pass + Diploma/ Any Degree Location:...

  • Telugu Voice Process

    4 weeks ago


    Chennai, Tamil Nadu, India Seltam Technologies Full time

    _Warm Greetings_ !!! **Hiring** **Customer support Executive - Telugu Voice Process** **Work Location: Kovilambakkam, Chennai** Shift**: Rotational Day Shift** **Eligibility**: - **Educational Qualification**:Any Bachelors Degree - Minimum **1 year Experience into Telugu Voice in any Voice Process.**: - Should have **Excellent English written and...


  • T Nagar, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking For Voice and Accent Trainer (Sales Trainer )** **Analyze day to day needs for training in the sales team. needs for training in the sales team.** **Create training curricula and estimate the budget required to create it.** **Develop material required for training for example outline, handouts, etc.** **Conduct training sessions for new and...


  • Ambattur, Chennai, Tamil Nadu, India Recbots Full time

    _Position: _**Chat Support Executive**_ - Exp: _**Min 1 yr exp in any customer support (Either voice process or live chat support**_) - _**>> Proper relieving documents must < > Execellant communication must


  • Chennai, Tamil Nadu, India Altrocks Tech Private Ltd Full time

    **Designation: Customer Support - Non Voice Process.** **Job Role**: - Non voice process - Resolving customer queries via chat or mail support (No Calling) **Requirements**: - Any Non-Technical Graduates with Good communication skill Eligible. - PG and BE / BTECH Graduate is Eligible - Should be able to Speak & Write good English and Tamil with proper...

  • Voice Support

    1 week ago


    chennai, India Maneva Consulting Pvt. Ltd Full time

    GreetingsFromManeva! JobDescription JobTitle VoiceSupport LocationChennai /Hyderabad Experience1 8Years JobRequirements: 1. Good Communicationwith International Voice Supportexperience. 2. 24*7shifts. 3. Experience inTroubleshooting Active Directory RSA Token VPN Citrix VDI relatedissues. 4. Basic knowledge onMS office. Roles&Responsibilities. ...


  • Chennai, India Enterstellar softwares PVT LTD Full time

    Customer Support Executive - US Voice Process We have an immediate opening for Customer Support (US Process) Night Shift. Required: Good communication skills (ORAL, WRITTEN & VERBAL) 0-5 yrs Exp. Preferred International voice experience - Minimum 12 months Only within 15 Kms of radius Immediate Joiners Interview Rounds: - HR & Operations Location: EA...

  • Bpo -voice Process

    1 week ago


    Chennai, India Telecaller executive Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, koddambakam, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance SALARY : 15k to 35k EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed...


  • Chennai, Tamil Nadu, India VINAYAGA ENTERPRISES Full time

    Hi, We are looking for a _ **Voice and Non-voice Executive in the Tamil Language**_,_ If you are Interested Kindly share your resume. Graduate with Good Knowledge and Communication. Salary**:13,700 to 25,000 + Incentive.** Job type**:Full time** Timing**:10 am to 6 pm** **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,700.00 - ₹25,000.00 per...


  • Guindy, Chennai, Tamil Nadu, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    **Process : Banking Client - Hindi Voice** **Designation : Customer Support Voice - Domestic (Inbound/Outbound/HRO)** Positions Open : 25 **Job Description/Eligible Criteria**: - Graduation mandatory - 6 Days working - Rotational Week Off - Rotational shifts (24/7). (No Cab provided) - Fresher/Minimum 6 months’ experience in any BPO (30:70 ratio). -...


  • Chennai, Tamil Nadu, India Client of HR4NATION Full time

    We require Executive - Customer Support (Female) for handling voice and non-voice queries. Graduation and Excellent communication is mandatory Salary Rs 13,000 - Rs. 25,000 (depending upon experience & skill set)) Day Shift - Monday to Saturday Location Chennai - Guindy / T.Nagar - Day shift (Cab not offered) Call 9381003750 **Salary**: ₹14,000.00 -...


  • Thoraipakkam, Chennai, Tamil Nadu, India Seltam Technologies Full time

    Dear Jobseekers, Greetings for the day! We are hiring for **International Voice US Process** - **Immediate joiners only apply!!**_ Work Location**:Kovilambakkam, Chennai** - **Min 1 year of experience in International Voice process is mandatory.**: - **Educational Qualification**: 12th,Any Bachelor Degree/ Any Master Degree - Looking for **Immediate...

  • Customer Support

    4 weeks ago


    Adyar, Chennai, Tamil Nadu, India Nettyfish Solutions Pvt Ltd Full time

    **Position: Customer Support ( Voice )** - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Handling Customer Complaints, Escalations, etc - Attract customers by promoting the product and...


  • Coimbatore, Tamil Nadu, India Aceedutech Full time

    Job Title: Telugu Voice Process Executive Location: Tatabad, Gandhipuram. **Job Description**: Qualification: Bachelor’s degree Experience: Fresher/ Experience Key Responsibilities: 1. Handle inbound and outbound calls in Telugu to assist customers with inquiries, resolve issues, and provide product or service information. 2. Maintain accurate and...