Bpo International Voice Calling Executive

3 months ago


Gurgaon, India Sarika HR Solutions Full time

Designation: Customer Service Voice Travel

Job Location - Gurugram / Gurgaon, India.

Work Experience & Qualification required:
Skillset required:

- Good communication skills in English - both verbal and written.
- Typing Speed
- 30 WPM with 90% accuracy.
- Professional telephone etiquette.
- Soft skills required - Helpful, empathetic, Sympathetic and enthusiastic about customer service.
- Attitude to learn and comply with the policy & procedures.

Qualification required:

- Minimum 10+2 / any undergraduate Graduate / Graduate / Post Graduate / Diploma Holders.

Work Experience:

- Minimum 6 Months of proven experience in a BPO / Call centre or in Travel Industry.

Role and Responsibilities:

- Answer all inbound call queries as per call flow procedure.
- Adherence to process to ensure high quality and good customer service.
- Assist Customer with respect to Booking / Cancellation / Re-schedule of travel plans etc.
- Solving customers queries related to Refund and baggage’s.
- Informing customers related to the flight schedule /delays etc.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security - proprietary data of customers.
- Reporting will be to a Team leader / Asst. Manager.

Shifts & Weekoffs:

- Should be willing to work in a 24 by 7 environment, including night shifts.
- Would be entitled to two Weekoff in a week (might not be a Saturday / Sunday).

Transport Facility:

- Both Side transport / Metro Pick and Drop depending on location.

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9545602662



  • Gurgaon, India Outpace Consulting Services Full time

    Hiring for Leading ITES Company Opportunity to work for **In Gurgaon For Blended Process** **Note**: Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Above Numbers Might Be Busy At Times. In case you find the number busy, Please **whatsapp **your details to us in the below format : ( **9721919721-This Number is Only For...


  • Gurgaon District, Haryana, India Ujobs Consulting Full time

    **Location**: [Gurgaon] **Company**: [International BPO] **Position**: International voice customer care Specialist **Experience Required**: Minimum 1 year in International BPO. Fresher can also apply Excellent communication skills in English **Job Type**: Full-Time **Shift**: Rotational Shifts **Salary**: 20k to 33k CTC plus incentives No...


  • Gurgaon, India Enhanceplus Consultants Full time

    **Bpo International Voice Process**: - **Customer Support Executive Responsibilities**: - **Any Graduate with Good communication & Excellent English Fluency.**: - **Experience with 1 year in International Voice will be add -on.**: - **Call Handling from Customers and resolving the issues.regarding**: **Rotational and Night Shifts.** **1 years to 2...

  • Bpo Telecaller

    3 months ago


    Gurgaon, India Wrixty Services Full time

    Gurugram Roles and Responsibilities This is a premium voice process for enterprise business of our telecom partner (Customer Service) Flexible to work in any shift Rotational. Working days 6 days working - Experience- 1 - 3 Years- Salary- 1 Lac 25 Thousand To 3 Lac P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary,...


  • Gurgaon, India Wsne Consulting Private Limited Full time

    We are Hiring For International BPO / International Voice Process / International Blended Process Profile - International Voice Process / Blended Process / Technical Process/ Telecom Voice / Banking Voice / Chat Process Any Graduate Freshers can apply. Excellent communication skills required Salary : 2.50 LPA to 4.70LPA Monthly MIV - 2500-...


  • Gurgaon, India Shining Stars ITPL Full time

    _**Job description**_ **Hello Jobseekers!!!!!** **We are hiring for Customer Service role in top BPO's for Gurgaon location.** **Travel Voice Process: - ** **Educational Qualification-** **Must be graduate** **If Undergraduate + must have diploma in travel** **Freshers can also apply** **6 days working** **9 hours rotational shift** **One...


  • Gurgaon, India Enhanceplus Full time

    **Customer support executive** **Bpo international voice process** **1 year to 2 years experience on paper** **Location Gurgaon** **Role and Responsbilities** Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service...


  • Gurgaon, India Outpace Consulting Services Full time

    Hiring for Leading ITES Company Opportunity to work for **In Gurgaon For Customer Support Process : Voice** **Key Points**: **Job Description & Specifications**: 1 : Graduate with Min 1 Year Exp in BPO/Customer Support Can Apply 2 : UG **can not apply** 7 : The Process Is **Voice** 9**: Salary Range : 2.40 - 3.90 LPA 10 : 5 Days Working 11**: Cabs...

  • Bpo Telecaller

    3 months ago


    Gurgaon, India Wrixty Services Full time

    Gurugram Share Roles and Responsibilities Calling on Hot leads. Handle inbound and outbound calls. Solving Customer Issues and Complains. Staying updated with the latest ways to retain customers. Convert the potential leads into the sales. Should be self-motivated, highly-focused and detail-oriented. An year experience in Sales/ contact center is...

  • Voice Coach

    3 months ago


    Gurgaon, India Kaizen Executive Search Pvt Ltd Full time

    Hiring **Voice Coach** and their designation is **MET(Magical Experience Trainer)** Need min. 1 yr experience in soft skill training, or communication training in international BPO Budget for the same can go upto 6-6.5LPA Location: Gurugram **Job Types**: Full-time, Regular / Permanent **Salary**: ₹40,000.00 - ₹55,000.00 per month Schedule: -...

  • Domestic Voice Process

    4 months ago


    Gurgaon, India Wrixty Services Full time

    Gurugram Share Hiring fresher & experienced with Voice and Blended process. - Only connecting with interested customer. - Huge Incentive plan - Premium sales process - Immediate joining - Experience- 0 - 3 Years- Salary- 1 Lac To 3 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary, B.A, B.C.A, B.B.A,...


  • Gurgaon, India VCosmos Full time

    Urgent Hiring for International Voice Process Position Title: Customer Success Associate PURPOSE OF POSITION: PRIMARY DUTIES AND RESPONSIBILITIES: Follow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates. Provide clients with...


  • Gurgaon, India Herbalmax Healthcare Private limited Full time

    Urgent Requirement for Tele Callers inbound & outbound process, Domestic Delhi NCR **b-)** BPO Voice Process. **Job Type**: Full-time **Salary**: 15,000/- to 25,000/- In Hand + Performance based lucrative incentives. **CALL NOW 7303044215** **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift **Speak with the employer** +91...

  • International Calling

    4 months ago


    Gurgaon, India Ashu Global Solution Full time

    Customer Care Executive-Inbound Service Voice process Qualification - Graduates Languages Known - Excellent English with Hindi Experience - 1yrs of BPO CSR Experience on papers **Job Types**: Full-time, Permanent **Salary**: ₹9,575.94 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Day shift - Morning...


  • Gurgaon, India Teleperformance Full time

    **Job Profile: International BPO process.** **On documented experience for 1-year international BPO process.** Graduated, Salary : Up to 7 LPA ( Depend on last salary ) Immediate joiners, notice period : 30 days, Responsibilities: team leader, voice coach, quality analyst **Working Days and Hours**: **- Rotational Shifts of 5 days** **- 9 hours Shift...

  • Bpo Voice Process

    4 months ago


    Gurgaon, India Sarika HR Solutions Full time

    Designation: Customer Service Voice Travel Job Location - Gurugram / Gurgaon, India. Work Experience & Qualification required: Skillset required: - Good communication skills in English - both verbal and written. - Typing Speed - 30 WPM with 90% accuracy. - Professional telephone etiquette. - Soft skills required - Helpful, empathetic, Sympathetic and...


  • Gurgaon, India Wrixty Services Full time

    Gurugram Share Fresher & Exp hiring for Customer care executive - Solving customer queries - Handling inbound call of premium customer Interview Mode :Face 2 Face Salary : For Fresher -13k Take-Home Salary :For Experience - 30k Take-Home - Experience- 0 - 3 Years- Salary- 1 Lac 25 Thousand To 3 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO / LPO /...


  • Gurgaon, India Outpace Consulting Services Full time

    Hiring for Leading ITES Company Opportunity to work for** Gurgaon For Customer Support Process : Voice** **Key Points**: **Job Description & Specifications**: 1 : Graduate 2 : UG **can not apply** 7 : The Process Is **VOICE/NON VOICE** 9**: Salary Range : 2.50 - 4.50LPA 10 : 5 Days Working 11**: Cabs Available** **Note**: Though We Try and Answer The...


  • Gurgaon, India vertex Global services Full time

    Urgent Hiring for International Voice Process Position Title: Customer Success Associate PURPOSE OF POSITION: PRIMARY DUTIES AND RESPONSIBILITIES: Follow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates. Provide clients with...

  • International Bpo

    3 months ago


    Gurgaon, India Uniglance Full time

    **Hiring For International BPO in Gurugram** **Responsibilities -** - **Answer calls professionally and provide information.**: - **Providing timely and accurate customer feedback.**: - **Following up with clients to ensure the query is resolved.** **Requirements**: - **Qualification: 10+2 / Any Degree**: - **Strong & Excellent communications skills...