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Abm Operations
3 weeks ago
Hi
Greetings From MNR Solutions
Hiring for Assistant Branch Manager Operations
- Education Industry
- Bellary
**Job Location -Bellary**
**Notice Period - Immediate to 10 Days**
**Industry Preference
- Retail/Banking /Education**
**Job Role**:
**As an Assistant Branch Manager
- Operations, you are expected to**:
- Act as point of contact at the branch, for students and parents, throughout the student journey.
- Ensures speedy resolution of queries & grievances to maximize customer satisfaction levels, this includes clarifying queries, resolving complaints/issues, coordinating with other departments on behalf of students/parents etc.
- Ensure retention of students and controlling left-outs.
- Monitor and ensure efficiency in budget management and timely collection of revenue.
- Ensure adherence to all legal and operational compliances, oversee the safety of facilities and security of students.
- Lead a team of executives (EDP, Admin, Accounts) towards effective collaboration and provide support to maintain business continuity and operational efficiency.
**To be successful in the Assistant Branch Manager
- Operations role you are required to have**:
- An excellent organizational skills and ability to multitask with strong business acumen.
- An excellent time and work management skills, ability to prioritize, ability to handle team, attention to detail and ability to meet established deadlines.
- A strong communication and interpersonal skills.
- An ability of stakeholder management.
- An ability to handle customers in a calm, empathic & patient manner, along with strong sales persuasion skills.
- An excellent networking and presentation skills to conduct seminars.
**Must Attitude**:
- Customer Orientation
- Sense of Ownership and Accountability.
- Result orientation
- Emotional intelligence to work and lead the team.
**Qualification**:
- Must have bachelors degree.
- Preferred BTech / MBA
- Experience:
- Proven experience as Store manager, Branch Manager, Centre Head or similar managerial role across education, banking or retail industry.
**Salary**: Up to ₹600,000.00 per year
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 9311381368