Customer Service Representative
7 months ago
**Job Summary**:
**Key Responsibilities**:
- **Customer Interaction**: Handle inbound and outbound calls from clients, addressing inquiries related to architectural projects, construction timelines, and services offered.
- **Information Dissemination**: Provide clients with accurate and detailed information about our services, processes, and project status.
- **Appointment Scheduling**: Schedule consultations and appointments for clients with our architects and project managers.
- **Record Maintenance**: Maintain detailed and accurate records of client interactions, transactions, and feedback in the customer relationship management (CRM) system.
- **Follow-Up**: Conduct follow-up calls to clients to ensure their needs are met and to gather feedback on services provided.
- **Collaboration**: Work closely with other departments to ensure seamless communication and service delivery.
- **Continuous Improvement**: Suggest improvements to enhance the customer service experience and streamline call centre operations.
Pay: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Supplemental pay types:
- Performance bonus
Work Location: In person
-
Customer Service Representative
3 months ago
Kottayam, India SearchLAB Full timeWorking from home **Job Summary**: The Telecaller will be responsible for making outbound calls to potential and existing customers to promote the products and services offered by the showroom. This role involves handling customer inquiries, providing product information, and scheduling appointments or follow-ups to ensure smooth customer service and sales...
-
Customer Service Representative
6 months ago
Kottayam, India CONCORD RIDES - ROYAL ENFIELD DEALERSHIP, KOTTAYAM Full timeContacting customers regarding the service of the vehicle - Suggesting customers about the service package - Arranging the pick and drop facility for the vehicle - Asking feedback about the service - Planning and coordinating the service **Job Types**: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹11,000.00 per month **Benefits**: - Health...
-
Customer Service Representative
3 weeks ago
Kottayam, Kerala, India IGT Solutions Full timeJob SummaryThe Process Associate for Airline Operations plays a vital role in ensuring seamless passenger services, efficient ticketing and reservations, and excellent customer service.
-
Sales Representative
6 months ago
Kottayam, India Tech Pad Engineering Full timeBuild and maintain strong customers by field work - Regularly commute with clients to make new customers - Work closely with clients to understand their needs and preferences - Utilize excellent communication skills to pitch services and negotiate deals with clients - Stay informed about industry trends, competitor activities, and market developments -...
-
Customer Care Executive
8 months ago
Kottayam, India M Fine Full time**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...
-
Customer Service Executive
6 months ago
Kottayam, India Ennexa Technologies Full timeEnnexa Technologies Pvt. Ltd operates as a rapidly advancing IT service provider situated in Kottayam, Kerala. Our principal concentration lies in the realm of web-based customer service and engagement software. With a proven history of excellence, our services consistently surpass customer expectations. In our journey towards expansion and unified growth,...
-
Customer Service Executive
2 weeks ago
Kottayam, India TMR FIDELITY FUSIONS LLP Full timeA customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. They are often responsible for front-facing duties that directly impact...
-
Enterprise Sales Representative
4 weeks ago
Kottayam, Kerala, India Kalari Corp Full timeAbout Kalari CorpKalari Corp is a comprehensive Population Health and Wellness Platform that integrates yoga and meditation with data to promote holistic well-being.The platform empowers individuals and organizations to achieve physical, mental, and emotional balance through its innovative approach.Job DescriptionWe are seeking an experienced Enterprise...
-
Customer Success Representative
3 weeks ago
Kottayam, India NNIIT Full timeAbout the Company - NNIIT is a pioneering Edtech start-up to empower individuals in the digital. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!About the Role - Position Overview: As an Operations Intern...
-
Sales Representative
7 months ago
Kottayam, India Green Tech Solution Full timeHIRING!!!! : Solar Marketing Executive - Roles and Responsibilities - Generating leads through online methods. - Finding customers who show interest in rooftop solar offerings. - Find new creative ways to reach B2B customers. - Acquisitions of new customers. - Build and promote strong, long-lasting customer relationships by understanding their needs. -...
-
Branch Executive or Customer Service Executive
7 months ago
Kottayam, India KLM Axiva Finvest Ltd. Full timeWe are in the lookout for active and energetic personnel having minimum 6 months’ experience in NBFC/banking or any other similar financial Institutions. **Position: Branch Executive/Customer Service Executive** **Openings at: Ayarkkunnam, Kottayam** - Age: 21-38 - Must have 6 months+ experience in NBFC/any other financial institution - Should be adept...
-
Customer Service Assistant
3 weeks ago
Kottayam, India Mango meadows agricultural theme park Full timeCustomer service Guides to accompany and explain about various facilities in inside the Park to our valued visitors/guests Freshers are also welcome Fluency in any language Week end shifts are also available Food is provided only for those who stay at the company accommodation Starting Salary 11000 with (PF and ESI) **Job Types**: Full-time, Part-time,...
-
Medical Representative
3 months ago
Kottayam, India Clini launch Business Solutions Full time**Position Vacant**: Trainee Medical Representative **Organization Name**: Systopic Labs Pvt. Ltd. **Company Profile **(Industry, Size, Products/Services, Standing in India/World etc.) Systopic is an established pharmaceutical organization with an enterprising field force of 1050, we believe in Nurturing Talent & help our people grow. A befitting...
-
Park Guiding Assistant
3 days ago
Kottayam, India Mango meadows agricultural theme park Full timeCustomer service Guides to explain various facilities in inside the Park Freshers are also welcome Fluency in any language Week end shifts are also available Food is provided only for those who stay at the company accommodation **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher Part-time hours: 9 per week **Salary**: From ₹10,500.00...
-
Service Advisor
3 months ago
Kottayam, India Purackal Honda Full timeChatGPT You said: Job description for service advisor two wheeler showroom ChatGPT said: ChatGPT A Service Advisor in a two-wheeler showroom plays a key role in ensuring a positive customer experience and efficient vehicle servicing. Below is a sample job description for this role: Job Title: Service Advisor - Two-Wheeler Showroom Location: [Insert Location]...
-
Customer Relations Executive
7 months ago
Kottayam, India Educan Global Operations Pvt Ltd. Full timeFiling customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Customer Relationship Officers **handle...
-
Customer Relationship Executive
7 months ago
Kottayam, India Premier Honda Full timeSchedule appointments for Periodic Service of Honda Cars. - Contact customers for Post Service Follow Ups. - Organize Free Service Appointments of Honda Cars. - To capture feedback on customer experience. - Honda Service Customer's Database Management. - To resolve customer's concerns. Pay: ₹9,640.92 - ₹15,000.00 per month Schedule: - Day...
-
Customer Relationship Executive
6 months ago
Kottayam, India TEAM DMC Full timeSetting customer expectations and revenue goals. - Identifying customer demands and requirements. - Developing plans to address customer-specific needs. - Dealing with people of different backgrounds and temperaments. - Solving customer issues and complaints. - Planning strategies for customer care and conflict resolution. - Cross-selling products and...
-
Brand Representative Kottayam
3 months ago
Kottayam, India Fira Foods Full time**Job Overview**: You will be responsible for driving sales and promoting Food products at designated retail stores and promotional events. Your goal is to increase brand awareness, engage with customers, and contribute to the growth of our brand in Kottayam. **Location: Kottayam** Key Responsibilities: - Promote Foods products to customers in retail...
-
Service Advisor
7 months ago
Kottayam, India NCS Hyundai Full timeA Service Advisor is **the main point of contact for customers looking to get their car serviced at a dealership or auto repair shop**. They work closely with Service Technicians and explain pricing details of repairs with clients as needed. **Salary**: ₹16,000.00 - ₹27,000.00 per month Ability to commute/relocate: - Kottayam, Kerala: Reliably commute...