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Customer Support Executive

4 weeks ago

Amritsar Punjab, India KocharTech Full time

Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

**Job Description**:

- Provide accurate, valid and complete information by using the right methods/tools
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Collaborate with team members, customer service teams to ensure the superior customer experience
- Follow the company’s communication procedures, policies, and guidelines at all times
- Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality