System & Network Administrator

3 weeks ago

Hyderabad Telangana, India vSplash Techlabs Full time

**Systems & Network Administrator**

**Location: Hyderabad (Work from Office)**

**Job Type**: Full-Time with Night Shifts

**About the Role**:
vSplash Techlabs is seeking a motivated and skilled **Systems & Network Administrator** to join our IT team in Hyderabad. In this role, you will manage and support key IT functions including Active Directory, Sophos, asset management, and firewall configuration. If you have 1 to 4 years of experience in IT support, and possess strong technical knowledge in these areas, we encourage you to apply.

**Position Overview**:
**Key Responsibilities**:

- ** Active Directory Management**: Administer and maintain Active Directory infrastructure, handling user and group management, security permissions, and troubleshooting directory-related issues.
- ** Sophos Endpoint Security**: Configure, deploy, and manage Sophos endpoint security solutions to safeguard systems and data from threats.
- ** Asset Management**: Oversee IT asset tracking, monitoring, and maintenance, and develop asset management procedures.
- ** Firewall Configuration**: Assist in configuring and managing firewalls to ensure network security and optimize performance in collaboration with network administrators.
- ** Employee Support**: Provide technical support for hardware and software issues, resolve end-user queries, and respond to IT support tickets. Escalate complex problems as needed.
- ** Documentation & SOPs**: Create and update documentation and standard operating procedures (SOPs) for IT processes and configurations.

**Requirements**:

- 1 to 4 years of experience in IT support or related roles, preferably in an enterprise environment.
- Strong knowledge of **Active Directory administration** (user/group management, security permissions, troubleshooting).
- Familiarity with **Sophos endpoint security** solutions (deployment and management).
- Experience in **asset management** (inventory tracking and maintenance).
- Proficiency in **firewall & VPN configurations** and knowledge of network security principles.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills and ability to collaborate effectively with team members and end-users.
- Attention to detail and a commitment to maintaining accurate documentation and SOPs.

**Additional Information**:
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