Customer Service Executive

3 weeks ago

Bengaluru, India Allied Worldwide Business Solutions Full time

**About us**

We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings to our clients. With offices in the UK, Europe, India, and the US, we have clients spread across all 6 continents.

Our clients and our talented people have always guided our basic strategy and direction; so much so, that we named the company after our most basic principles. We are, and always will be ‘allied’ to our client's needs and objectives. Our team is at the heart of our business, we are proud of each one of them. They are exceptional and we are looking for more exceptional people to join us.

**Position**:Customer services executive (Contractual Role - 6 months)

**Location**: AWBS, Bangalore

**Shift timings - **12.30 noon to 9.30 pm.

9.30 pm to 6.30am

24*7-day support with 2 days/week off.

**Key responsibilities**:

- Log and work on all incidents for service desk including resourcing, holiday, travel bookings and procurement.
- Required to a shift pattern (including weekends) and offer on call support.
- Proactively contribute to service improvement initiatives
- Preferred previous experience working in a managed service environment working to defined scope and with strict SLAs.
- Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs.
- An ability to clearly and evidently demonstrate a career path supported by professional development goals.
- Experience on any of the ServiceNow tools and basic knowledge on IT requirements.

**Security & Compliance**
- Ensure that the Service Desk processes and procedures are followed in compliance with Customer’s security and audit requirements.
- Be familiar with and support Customer’s Global Security Policies
- To ensure ongoing adherence to all relevant compliance regulations that may govern the Customer’s/Allied business and complete all regulatory knowledge training where applicable in a timely fashion.

**Key skills and Knowledge**
- Strong knowledge of Microsoft based operating systems and suites
- Meticulous in creating reports
- A strong focus on service delivery and customer satisfaction
- Organized and good at juggling tasks and prioritizing
- Great time management and ability to prioritize multiple responsibilities
- Good written and verbal presentation skills.

**Job Type**: Contractual / Temporary
Contract length: 6 months

**Salary**: ₹150,000.00 - ₹250,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Rotational shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

**Speak with the employer**
+91 8867758946

  • Customer Service Executive

    4 weeks ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Care Agent

    4 weeks ago

    Bengaluru, India 247 customer service Full time

    Hiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, Karnataka, India victaman service private limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹14,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Service Executive

    5 days ago

    Bengaluru, India Woke Nutrition Pvt Ltd Full time

    Are you a proactive, customer-focused individual with exceptional communication skills? We are seeking a **Female Customer Service Executive **to join our dynamic team at Woke Nutrition Private Limited. As a **Customer Service Executive**, you will be the first point of contact for our valued customers, providing them with top-notch assistance and support....

  • Customer Service Executive

    4 weeks ago

    Bengaluru, India Cresc Datasoft Pvt. Ltd. Full time

    Job Position: Customer Service Executive We currently have an excellent opportunity for a Customer Service Executive (Only Female) to join our team. Job Description / Responsibilities The CS executive is responsible to interact between the customers, sales team, warehouse and other entities involved in US Apparel/Garment supply chain process. Customer...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, India Aegis Customer Support Services Pvt Ltd Full time

    Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, India RPSG Full time

    Customer Service Executive - Cashiering & Billing at Stores - Ensure customer satisfaction and delight - Handling Customer queries about products and complaints - Inventory Management - FIFO (First in First Out) Management **Job Types**: Full-time, Fresher **Salary**: ₹13,000.00 - ₹16,000.00 per month Schedule: - Day shift

  • Female Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India timesjobs Full time

    JOB DETAILSLearn and understand our solution. Become an expert in performing various tasks in the solution. Help customers in using our solution. Answer Clients inquiries about the product.FUNCTIONAL AREACustomer service Executive,Customer care,Customer care executive,Customer relationship,Customer support,customer support executive,CSE,CSR,jobs for female...

  • Customer Care Executive

    4 weeks ago

    Bengaluru, India Right Track Corporate Service Full time

    #Hi We are hiring for one of the leading BPO Completely WFO POSITION: Customer care executive. QUALIFICATION: Graduate. EXP: 1 year or more from any BPO as a CUSTOMER SERVICE. AGE LIMIT: less than 28 years. PREFERRED LANGUAGE: Fluency in ENGLISH and HINDI. SHIFT: Day shift with rotational week off. SALARY: between 3.7 to 4.2LPA CTC. MODE OF...

  • Customer Service Executive

    4 days ago

    Bengaluru, Karnataka, India timesjobs Full time

    SALARY:Upto 3LPALOCATION:Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 4QUALIFICATION:Any GraduateMALE/FEMALE:BothEXPERIENCE: 0-1 yearJOB DETAILS1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers-...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, India Aspire Technologies Full time

    Customer Service Executive b) Communicate in a modern & intuitive way for all the branding & marketing campaigns. c) Addressing the chatbot queries by providing stellar customer service. d) Create & send sequence of automated messages that are required to reply at certain intervals. e) Initiate conversations with people, who have seen the ads & are...

  • Customer Service Assistant

    4 weeks ago

    Bengaluru, Karnataka, India victaman service private limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, India Explorer Travel India Full time

    Looking to hire a Customer Experience Executive to manage client relationships and ensure customer satisfaction. He/She needs to collaborate with internal teams to resolve customer issues and identify areas for improvement, also monitor customer feedback and improve overall customer experience. We looking for 2-3 years of Customer Experience. The office...

  • Customer Service Care

    4 weeks ago

    Bengaluru, Karnataka, India victaman service private limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Services Executive

    4 weeks ago

    Bengaluru, India Aspire Technologies Full time

    Hiring For Customer Services Executive **Job Description**: Make or Receive inbound calls from the existing clients or prospective clients as per business expectations - Ensure complete and correct information is transferred to the customer on every call - Should handle the customers confidently and assertively - Ensure 100% customer satisfaction on all the...

  • Customer Service Executive

    4 days ago

    Bengaluru/ Bangalore, India timesjobs Full time

    SALARY: Upto 3 LPALOCATION: Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 4QUALIFICATION: Any GraduateMALE/FEMALE: BothEXPERIENCE: 0-1 yearJOB DETAILS1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers-...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, India Allied Worldwide Full time

    **About us** We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, Karnataka, India Flexisourcing pvt ltd Full time

    Urgently hiring Customer Service Executive for global company in Bengaluru Job criteria Must have experience on Customer support and chat process Good communication skills in Hindi,English and Kannada Must have computer knowledge Good to complete Graduation(not consider B.tech /BE) **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 -...

  • Customer Care Executive

    3 days ago

    Bengaluru, Karnataka, India recruitwire service Full time

    Hiring for **Customer Care Executive(NON Voice Process) **for our esteemed client. Any Graduate with excellent communication skills in **English apply.** **Interview: Walk-in drive** **Freshers and Experience can apply** **Salary: 15000 to 20000 take home per month** **Job Location: Bangalore** Only Day Shift 6 days working with 1 rotational week...

  • Customer Service Executive

    4 weeks ago

    Bengaluru, India KARMA GROUP Full time

    * Looking out for enthusiastic, energetic and excellent skills in communication for the role of Customer Service Executives for Asia's leading Holiday ownership Company. - With experience is great ! - Freshers are also most welcome! - languages: Hindi, Kannada and English. **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Commuter...