Program Manager-1

3 days ago

Chennai, India PayPal Full time

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 300 million plus active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. We are currently seeking Program Managers with experience in Agile program management, product launch management, transformation and change management, and organizational dynamics to be part of PayPal's Global Risk Team. PayPal’s Risk platform keeps customer’s money, data and experiences safe and secure every day. Our mission is to provide trusted experiences for good customers, reduce fraud and deliver financial value. You will be responsible for creating and launching end to end solutions on a world class Risk platform for 300M+ consumers and 25+M merchants across the globe.

**Job Description**:
As Program Manager, you will:

- Drive the coordinated management of large, complex programs over a finite period of time in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources.
- Support the planning activities resulting in the creation of a program road map.
- Work with user groups across the company to understand their needs, map out dependencies and successfully support their migrations to the cloud.
- Ensure measurable KPIs are developed for the program
- Identify the communication needs of both internal customers and program sponsors, and proactively manage those communications
- Identify program impediments and addresses including proper escalation to individuals/groups as needed.
- Lead program retrospectives and commitment to improvement on a regular cadence
- Advocate and manage program implementation according to PayPal’s platform/product lifecycle management.
- Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.
- Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.

**Professional experience requirements**:

- 4+ years of experience required in Program Management
- Proven experience in delivering technology products and services in a high growth/high velocity environment at a leading consumer technology company or management consulting firm
- Successful track record overseeing programs and ability to understand the relationships between multiple initiatives in one domain
- Proven ability to develop effective cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.
- Demonstrated aptitude for risk identification and mitigation.
- Experience with different software development methodologies including Agile / Scrum.
- Experience with Jira & Clarizen (or other portfolio management tools) preferred

**Key competency requirements**:

- An ability to build deep domain expertise
- An inherent bias to action
- Strong collaboration and problem-solving skills
- Demonstrated ability to self-motivate, self-direct, and follow-through with a high attention to detail
- Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment
- Ability to adapt, be flexible and responsive to dynamic situations
- Excellent oral and written communication skills to cover stakeholders in multiple locations (US/India)

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whol

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