Digital Associate

1 month ago

Chennai, India ADCI MAA 12 SEZ Full time

Speak, write, and read fluently in English
- Bachelor's degree in English, Journalism, Marketing, or a related field (preferred).
- Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching (preferred).
- Prior experience of 2-4 years and familiarity with US culture preferred; or experience in multicultural communication will be a plus.
- Excellent computer skills, including MS Office.

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

Key job responsibilities
- Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.
- May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
- Generate high-quality descriptions that are contextually relevant, accurate, and coherent, considering the intended purpose of the VLM system.
- Infuse creativity and adaptability into the VLM descriptions to make them engaging, natural-sounding, as per the provided SOP.
- Research, write, edit, and proofread content for different mediums such as videos and images.
- Maintaining high internal quality of the processes by performing quality audits/verification.
- Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them.
- Track daily task completion status using recommended tools and provide individual status reports.
- Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
- Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
- Offering remedial instruction in tool usage and other topics as required.

**Requirements**:

- Strong command of the English language, including grammar, syntax, and vocabulary.
- Excellent writing skills with a focus on clarity, coherence, and natural language generation.
- Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
- Analytical mindset with the ability to evaluate and interpret data to improve the performance of the VLM system.
- Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required
- Flexibility and Interest to do repetitive tasks is required.
- High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
- Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
- Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
- Passion for language, technology, and AI advancements.
- Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.

Chennai, TN, IND

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