Email Support Executive
5 months ago
_**We are Hiring**_
**Process**: Drafts king
**Experience**: 1.5 yrs in customer support voice or chat with proper documents
**Skills**: Excellent Communication skill in English
**Qualification**: Graduate
**Age limit** : 35
**Salary**: 25k TH & 29K CTC
**5 day's working & 24/7 shift**
**2 way cab will be provided**
**Location **:Chennai.
**Roles & Responsibilities**:
- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
- Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
- Identify and escalate customer requests to managers when there’s a complex issue.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹29,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
7200585293
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