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Hospital Administrator

2 months ago

Ahmedabad, India EROS Inc. Full time

Opening for Hospital Administrator,

Center Head, Hospital operation

Ahmedabad, Surat, Pune, Rajkot and Jaipur

ROLE & RESPONSIBILITIES: CENTER HEAD / CENTER MANAGER / BRANCH MANAGER
- To ensure that the clinic meets/exceeds the sales targets provided to it.
- To take the responsibility of complete operations in the clinic such as clinic infrastructure,

machines, stocks, tools, petty cash and the operational standards.
- To Maintained Fixed Assets registers and take care of the fixed assets in the clinic.
- Train, Guide, retained and motivate the clinic teams to perform better.
- To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.
- To be responsible for Ensuring Standardization of Clinics as per SOP.
- To be responsible for Product Explanation / Consultations / Counseling & Closing.
- To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling.
- To be responsible for retention and daily appreciation of staff.
- Evaluate employee performance and develop individual development plans.
- Quarterly KRA of existing staff and monthly KRA of new staff.
- To be responsible for assisting training staffs.
- To be responsible for implementing at clinic any new policy / SOP.
- To be responsible to take reference, Review & Feedback from patient.
- To be responsible for Handling Customer Complaints & Queries.
- Reporting to Management / ASM / RSM / NATIONAL HEAD about Performance of clinic/ MIS/

Reports.
- To be responsible for ensuring grooming standards as per the company are met.
- Should take up Hair Treatments as and when required / instructed in case of exigency and

emergency requirement.
- Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.
- To maintained stock and Clinic cash & Petty Cash.
- Do billing in ERP as and when required.
- To make sure clinic have buffer stock at any given point of time and coordinate with back office for

the same.

SKILLS:

- Humility, Being Polite and empathetic towards Staff & Patients.
- Being Approachable & Friendly.
- Active Listening.
- Pleasant and Confident.
- Persuasion Skills.
- Excellent Communication Skills.
- Excellent Presentable Skills.
- Excellent Team Management Skills
- Patience & Assertiveness.
- Good Computer Knowledge.
- Multitasking across various roles in the clinic to ensure prompt Patient Service.
- Good People Management Skills.

Time
- 10am to 7pm

Work days: Six days working (one off on a weekday)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 8169835364

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