IT Assistant
2 months ago
Here's a detailed IT Assistant job description:
*Job Title:* IT Assistant
*Reports to:* IT Manager
*Job Summary:*
Provide technical support and assistance to ensure seamless operation of computer systems, networks, and technology infrastructure.
*Key Responsibilities:*
*Technical Support (50%)*
1. Troubleshoot hardware, software, and network issues.
3. Resolve technical problems promptly and efficiently.
*Maintenance and Upgrades (20%)*
1. Perform routine maintenance, updates, and backups.
2. Install, configure, and test computer systems and software.
3. Ensure compliance with IT security policies.
*Network Administration (15%)*
1. Assist in managing network infrastructure.
2. Monitor network performance and report issues.
3. Collaborate with IT team on network upgrades.
*Documentation and Training (10%)*
1. Maintain accurate records of IT systems and processes.
2. Provide basic training to users on software and hardware.
3. Develop and update IT documentation.
*Vendor Coordination (5%)*
1. Assist in managing vendor relationships.
2. Coordinate hardware and software purchases.
*Requirements:*
*Education:*
1. Associate's or Bachelor's degree in Computer Science, IT Diploma or related field.
*Certifications:*
1. IT certification.
*Skills:*
1. Proficiency in Windows, macOS, and Linux.
2. Knowledge of networking fundamentals.
3. Familiarity with IT service management tools.
4. Excellent problem-solving and communication skills.
5. Ability to work independently and as part of a team.
*Work Experience:*
1. 1-2 years of experience in IT support or related field.
*Fecility:*
Food, Accomodation Company Provide
*Salary Range:*
1. 12000 -17000 Per Month
Note: Job responsibilities, skills, education, and salary range may vary depending on organization and location.
**Job Types**: Full-time, Fresher
Pay: From ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Shift:
- Day shift
- Evening shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person