IT Assistant

2 months ago


Gandhidham, India Ramada by Wyndham Gandhidham Shinay Full time

Here's a detailed IT Assistant job description:
*Job Title:* IT Assistant

*Reports to:* IT Manager

*Job Summary:*

Provide technical support and assistance to ensure seamless operation of computer systems, networks, and technology infrastructure.

*Key Responsibilities:*

*Technical Support (50%)*

1. Troubleshoot hardware, software, and network issues.

3. Resolve technical problems promptly and efficiently.

*Maintenance and Upgrades (20%)*

1. Perform routine maintenance, updates, and backups.

2. Install, configure, and test computer systems and software.

3. Ensure compliance with IT security policies.

*Network Administration (15%)*

1. Assist in managing network infrastructure.

2. Monitor network performance and report issues.

3. Collaborate with IT team on network upgrades.

*Documentation and Training (10%)*

1. Maintain accurate records of IT systems and processes.

2. Provide basic training to users on software and hardware.

3. Develop and update IT documentation.

*Vendor Coordination (5%)*

1. Assist in managing vendor relationships.

2. Coordinate hardware and software purchases.

*Requirements:*

*Education:*

1. Associate's or Bachelor's degree in Computer Science, IT Diploma or related field.

*Certifications:*

1. IT certification.

*Skills:*

1. Proficiency in Windows, macOS, and Linux.

2. Knowledge of networking fundamentals.

3. Familiarity with IT service management tools.

4. Excellent problem-solving and communication skills.

5. Ability to work independently and as part of a team.

*Work Experience:*

1. 1-2 years of experience in IT support or related field.

*Fecility:*

Food, Accomodation Company Provide

*Salary Range:*

1. 12000 -17000 Per Month

Note: Job responsibilities, skills, education, and salary range may vary depending on organization and location.

**Job Types**: Full-time, Fresher

Pay: From ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Shift:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person