Front Office Associate for Tuition Centre

2 weeks ago


Santacruz Mumbai Maharashtra, India MEDILAB DIAGNOSTIC CENTRE Full time

Tuitions skill, customers care, front desk skill important
- Fluent English very important.
- Assist the Centre Manager with the day-to-day operation of the Centre.
- Assist with inventory for worksheets, class attendance sheet, and other class related tasks that are necessary for the operations of the lesson.
- Explain courses and programmes to walk-in parents and answer telephone enquiries.
- Perform general administrative duties, such as data entry and filing.Processing of new student registration and payment.
- Collect monthly tuition fees and maintain student database.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents.
- Front Desk Associates perform basic clerical functions such as data review and document processing, as well as providing excellent reception and general customer service to faculty, staff, and students. Responsibilities may include performing data entry, verifying data, filing, copying, printing, directing phone and walk-in customers, and running standard reports.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

Expected Start Date: 15/03/2024


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