Itao
7 months ago
**Job Title**:ITAO/ITAO Delegate
**Corporate Title**: AVP
**Location: Pune, India**
**Role Description - Summary**:
**What we’ll offer you**
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
**Your skills, experience, and qualification**:
As IT Application Owner, we would love if you bring:
- Should have experience in IT Service Management/ServiceNow/similar tools
- Experience in technology like GCP will be necessary
- Working knowledge in client/server technology, FTP, Firewall understanding single sign-on
- Experience in Troubleshooting with hardware problems with interfaces
- Should have working knowledge in production support activities to support RTB topics, deployments, production issues as AO
- Experience in performing disaster recovery exercises, infrastructure component recertifications, user recertifications
- Close coordination with Internal/External Stakeholders and Vendor partners
- Should be able to work independently and effectively
**Soft skills**:
- Good communication, coordination, presentation and interpersonal skills
- Should be able to challenge/convince a solution approach, if required
- Good team player
**Key Responsibilities / Tasks**:
- Is responsible for setting up/maintaining various environments for development, testing and production.
- Be able to work in a global environment with mixed teams and mixed cultures at different time zones
- Participate in product implementation, customization, and enhancements
- Follow Compliance guidelines & processes, Standard Operating instructions and best practices
**How we’ll support you**
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
**About us and our teams**
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
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