Service Advisor

Welcoming customers and explaining the services that the car dealership offers them
- Listening and documenting customers’ car problems and passing the information to the mechanics
- Consulting with mechanics about repairs and possible alternatives to expensive work
- Answering questions about service outcomes (after consulting with the mechanic if necessary)
- Liaising with customers and mechanics to schedule car check-ups and service appointments
- Advising customers about warranty protections and potential cost savings
- Estimating car repair costs and the time it will take for repairs to be completed
- Helping customers decide between part exchanging a car and fixing it through the workshop
- Finding new customers and marketing the car dealership services to them
- Verifying if the cars brought to the dealership have insurance coverage
- Testing drive cars to confirm repairs have been done correctly
- Resolving possible customer complaints after repair services are offered

**Salary**: Up to ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person