Tele Caller Executive

5 months ago

Hyderabad, India Asad enterprises private limited Full time

In our accounting company, the role of a telecaller is crucial in establishing and maintaining a strong connection with prospective clients. Telecallers act as the initial point of contact for potential customers and are responsible for engaging them over the phone to promote our accounting services. Their primary objective is to generate leads, provide information about our company's offerings, and ultimately schedule appointments for further discussions with our expert accountants.

One of the key skills required for a telecaller in our accounting firm is effective communication. They must possess excellent verbal communication skills, allowing them to articulate the features and benefits of our accounting services in a clear and compelling manner. This not only helps in creating a positive first impression but also ensures that potential clients fully understand how we can address their accounting needs.

Telecallers also need to be well-versed in the various accounting services our company provides. This knowledge allows them to answer queries and address any concerns potential clients may have during the initial phone call. By demonstrating expertise and confidence, telecallers instill trust and credibility in our accounting company, making it more likely for prospects to move forward with our services.

Furthermore, telecallers play a crucial role in lead generation. They are responsible for identifying potential clients through various means, including cold calling, warm leads, and responding to inquiries from marketing campaigns. Their tenacity and persistence in reaching out to prospects contribute significantly to expanding our client base and boosting business growth.

A telecaller's ability to actively listen is equally important. By understanding the specific needs and requirements of potential clients, they can tailor their responses and highlight the accounting solutions that align with the client's unique situation. This personalized approach enhances the likelihood of converting leads into loyal customers.

Moreover, telecallers must be adept at handling objections. It is not uncommon for potential clients to express reservations or doubts during the initial conversation. A skilled telecaller can effectively address these concerns, providing reassurance and alleviating any hesitations the prospects may have about our services. Handling objections in a professional and empathetic manner reflects positively on our company's reputation and helps build long-lasting client relationships.

Another crucial aspect of a telecaller's role is maintaining accurate and up-to-date records of all interactions with potential clients. This includes recording relevant details of the conversation, any commitments made, and follow-up requirements. This information is not only valuable for tracking leads but also for internal purposes, such as evaluating the success of marketing strategies and improving the overall telecalling process.

Additionally, telecallers are often required to collaborate with the marketing team to align their efforts and ensure consistent messaging and branding. By being aware of ongoing marketing campaigns and promotions, telecallers can complement these initiatives during their interactions with potential clients, creating a unified and impactful brand experience.

Furthermore, continuous self-improvement is essential for telecallers. Our accounting company encourages telecallers to participate in training sessions and workshops to enhance their skills and stay updated with industry trends. This commitment to growth not only benefits individual telecallers in their professional development but also contributes to the overall success of our accounting company.

In summary, telecallers in our accounting company are the face of our business, playing a vital role in attracting and engaging potential clients. Through effective communication, lead generation, active listening, objection handling, and collaboration with the marketing team, they contribute significantly to our company's growth and success. By maintaining accurate records and embracing continuous self-improvement, our telecallers uphold the high standards of professionalism and expertise that define our accounting services.

**Job Types**: Full-time, Part-time, Fresher, Internship, Freelance, Volunteer
Part-time hours: 40 per week

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
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