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Hotel Receptionist

2 months ago

Zirakpur, India Sidham group of hotels Full time

welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- retrieve mail, packages and documents such as faxes for guests
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided

Schedule:

- Day shift
- Flexible shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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