Cafe Executive

**Customer Service**:
**Education**:
**CAFE EXECUTIVE**

**Location**:
Munich Motors Pvt. Ltd., Sarona, Ring Road, Raipur, Chhattisgarh

**Role Overview**:
The Cafe Executive will oversee the daily operations of the in-house café at Munich Motors. They will ensure excellent customer service, maintain cleanliness, manage inventory, and create a welcoming environment for customers and staff.

**Key Responsibilities**:

- Welcome customers and provide a premium café experience.
- Handle customer queries and complaints efficiently.
- Maintain a polite, friendly, and professional demeanor at all times.

**Operational Management**:

- Oversee café operations, including preparation and serving of food and beverages.
- Maintain cleanliness and hygiene in all areas of the café.
- Ensure compliance with food safety and sanitation standards.

**Inventory Management**:

- Monitor stock levels of café supplies and coordinate timely replenishment.
- Keep accurate records of inventory and prepare usage reports.

**Team Collaboration**:

- Coordinate with staff for smooth service delivery.
- Work with other departments to organize events or customer engagement activities in the café.

**Sales & Marketing Support**:

- Promote café offerings to customers visiting the dealership.
- Upsell products and suggest specials to enhance sales.

**Reporting**:

- Provide regular updates to the management on café performance, including sales and customer feedback.

**Skills and Qualifications**:

- Graduate in Hospitality Management or a related field preferred.

**Experience**:

- Minimum 1-2 years in a café or F&B service role.
- Experience in premium customer service environments is an advantage.

**Skills**:

- Strong communication and interpersonal skills.
- Attention to detail and ability to multitask.
- Basic knowledge of café equipment and operations.
- Proficiency in handling POS systems.

**Key Attributes**:

- Energetic and customer-focused.
- Team player with a proactive attitude.
- Passion for hospitality and excellence in service delivery.

**Salary & Benefits**:

- Competitive salary based on experience.
- Employee benefits as per company policy.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person