Dps L1

1 month ago

Delhi, India KLX Cloud IT Full time

3 Yrs +
- Mumbai, Delhi, Chennai, Hyderabad, Bangalore
- Not Disclosed
- 3 Yrs + work experience and thorough knowledge on Networker Backup Solution administration, Understanding on Data Domain operations (any other DPS exp. Is advantage).
- Understanding of other IT Infra Services (Linux, Windows, DB, Networks, Storage etc.,).
- Quick learner, ready to learn new tasks.

**Roles and Responsibilities**:

- Support 24×7 rotational shifts.
- Support routine day-to-day BAU Operations adhering to SLAs.

(Health Checks, Backups Monitoring, managing INC#/SR#s/TASK#s/WO#s, Retriggering/tracking failed jobs, reporting issues to higher level, preparing summaries for the day/week/month, capturing/analyzing logs for failures, connecting with platforms teams for fix implementation, supporting adhoc backup/restore req#s etc.,).
- Backup Config(provisioning/decommissioning) tasks.
- Participating CR# tasks execution with L2/L3 guidance

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