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E Commerce Executive

4 months ago

Mumbai Maharashtra, India DC Consultants Full time

Opening: 1 Nos.- Job ID: 74637- Employment Type: Full Time- Reference:
- Work Experience: 2.0 Year(s) To 8.0 Year(s)- CTC Salary: 3.00 LPA TO 5.00 LPA- Function: ITES / BPO / KPO / Customer Service / Operations- Industry: Electricals/Electronics - Manufacturing- Qualification: 12th / HSC - Arts & Humanities; Pursuing Graduation - Not Applicable / No Specialization- Location:

- Mumbai

Posted On: 15th Feb, 2024
**We are having an urgent opening for the position of** E commerce Executive** **for a reputed **Manufacturing Industry** in the** Mumbai(Grant Road) **location**.**

**Primary Responsibilities**:

- Cataloguing & Listing products on Amazon, Flipkart & Jiomart
- Managing Vendor Central Account (Would be given Preference)
- **Updating Price & Inventory on various platforms**:

- Content QC and Updating

**Roles And Responsibilities**:

- **Handling Amazon & Flipkart orders received and checking with the packing team to ensure correct dispatches are undertaken on a regular basis.**:

- Confirm the big value orders before dispatch
- Managing Amazon return requests, discussing with the customer to solve it and if the issue is not resolved then proceeding with the return process (accounts team will support for the return formalities like generating pickup docket etc.)
- **Managing product listings and updating stock situations on Amazon & flip kart and ensuring there is no late dispatch, or missed orders.**:

- Deep Knowledge to Handle UNICOMMERCE for **Inventory Management**:

- Handle high value customers who are buying the premium desks, take escalations and make sure best customer experience is provided to a customer in case of escalations

**Working Days**: 6 Days
- Graduate or Undergraduate from any stream
- **Basic knowledge of MS Excel and Office**:

- Proficient in **oral and written English communication**:

- Demonstrated willingness to learn and thrive in challenging situations
- Proactive, team player, and possess excellent coordination skills
- **You should have a minimum 2 Years of experience in Cataloguing & Listing on Amazon & Flipkart.**:

- **Should be good with handling customers, as our customers very high profile as our products are in the high price segment**:

- Should be good with computer, as he will have to manage the Amazon & Flipkart seller central portal

**Key Skills**:

- Ecommerce Executive
- Ecommerce

**Company Profile**:
The company as a brand had been existing in the mobile accessories segment for more than 15 years. As an organization, the company has worked consistently to advance and upgrade its products and offers in line with trending consumer preferences. In their product portfolio, they have more than 600 + products that are sold across - to millions of customers every year through the extensive dealer network. The organization believes in delivering quality products at value for money to its esteemed customers.

The company believes in delighting customers and dealers through a motivated team of employees who will be aggressive in work, humble in approach, and someone who believes in consistent growth.