![Teleperformace India](https://media.trabajo.org/img/noimg.jpg)
Customer Service Voice
2 weeks ago
**Process : Funds India - Hindi Voice (Outbound voice)**
Contact **HR at 9903307473.**
**Eligibility Criteria**:
- Graduation mandatory
- 6 Days working
- 1 week-off
- **DAY SHIFT (upto 8PM) **(No Cab provided)
- Language
- English and Hindi mandatory
- **Salary - 20K CTC (16.5K take home).**:
- Immediate joiners preferred.
**Location : AMBATTUR, Chennai.**
Positions Open : 20
**1. Customer interaction**:
- Providing accurate information regarding products, services, and policies.
- Handling and resolving customer complaints or issues with empathy and efficiency.
**2. Problem resolution**:
- Investigating and resolving customer problems and concerns promptly.
- Escalating complex issues to the appropriate department or supervisor as needed.
- Documenting customer interactions and solutions for future reference.
**3. Product knowledge**:
- Staying informed about product features, specifications, and promotions.
- Providing product recommendations based on customer needs and preferences.
**4. Communication**:
- Collaborating with other team members and departments to share customer feedback and insights.
- Communicating effectively with team members to ensure a seamless customer experience.
**5. Customer feedback**:
- Gathering and analyzing customer feedback to identify trends and areas for improvement.
- Collaborating with the management team to implement changes that enhance customer satisfaction.
1. One-way Travel (Flight for Northern states; Train/Bus for Southern States)
2. One week accommodation
3. Relocation Bonus (2 Months' Basic Pay after 90 days from DOJ)
4. Retention Bonus (Eligible only if he/she has 24 days of attendance in a month).
**Aadhaar number is mandatory.**
Pay: ₹21,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you Speak Hindi?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Total: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9903307473
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