Part-time Client Care Executive

2 months ago


JP NAGAR ST PHASE, India Untangle - Counselling & Psychotherapy Full time

**About the Company**:
Untangle is a trusted mental health organization offering high quality mental health services. We mainly cater to the D2C market and offer Individual and couple therapy sessions. Established in 2018, we are a therapist led organization that values providing ethical and evidence based therapy that help our clients make lasting and transformative changes in their mental health.

We are currently looking for passionate individuals who are interested in joining our mission to provide world-class mental health care in India.

**Work Schedule** - Every Sunday of the month

**Job Type** - Part-time

**Stipend** - 3,500 per month

**Work timings** - 10 AM to 7 PM

**Eligibility**:

- Currently enrolled in a Master's program in Psychology, or undergraduate students with a strong interest in mental health.
- Exceptional communication skills, both verbal and written.
- Residing in or around the JP Nagar 1st Phase area.
- A warm, approachable, and professional demeanor.

**Key Responsibilities**:

- Oversee the smooth functioning of daily office operations.
- Provide a welcoming environment for clients arriving for in-person therapy sessions.
- Gather feedback from clients after their sessions to ensure satisfaction.
- Respond to incoming inquiries from potential clients and assist with appointment scheduling.
- Listen to clients' needs and direct them to the right therapist based on their concerns.
- Maintain and organize therapists' appointment schedules.
- Facilitate appointment adjustments, including rescheduling, cancellations and new bookings.

**Job Types**: Part-time, Contractual / Temporary
Contract length: 6 months

Pay: From ₹3,500.00 per month

Schedule:

- Day shift
- Weekend availability
- Weekend only

Ability to commute/relocate:

- JP NAGAR 1ST PHASE, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- This is a Part-time job wherein you work only on Sundays. Timings are from 10AM to 7PM. Are you okay with this?

Work Location: In person



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