Front Desk Executive
2 weeks ago
**Job Title**: Front Desk Executive
**Job Location**: Thane & Mulund West.
**Requirements**:
- Previous experience in customer service, receptionist, or front desk roles.
- Strong interpersonal skills and a friendly, welcoming demeanor.
- Excellent verbal and written communication skills.
- Ability to handle inquiries from parents, visitors, and other parties with professionalism and patience.
- Organizational skills and the ability to multitask effectively.
**Experience**: 0-3 years of relevant experience in customer service, receptionist, or front desk roles.
**Salary**: between 22,000 to 26,000 INR per month
**Responsibilities**:
- Greet visitors, parents, and guests in a courteous and friendly manner as they arrive at the school.
- Act as the first point of contact for anyone entering the school premises and create a positive first impression.
- Answer and direct phone calls to the appropriate individuals or departments within the school.
- Provide information about the school's programs, facilities, events, and activities to visitors and callers.
- Assist with administrative tasks such as managing the school's calendar, scheduling appointments, and maintaining records.
- Receive and distribute mail, packages, and deliveries to the appropriate recipients.
- Maintain a neat and organized front desk area, ensuring a professional and welcoming environment.
- Collaborate with other staff members to address specific inquiries or requests from parents and visitors.
- Handle basic administrative duties, including data entry, filing, and photocopying.
- Assist with the coordination of school events, meetings, and conferences as needed.
- Maintain a log of visitor information and ensure compliance with school security procedures.
- Direct parents and visitors to the appropriate offices or locations within the school premises.
- Assist in coordinating school tours for prospective parents and students.
- Uphold confidentiality and discretion when handling sensitive information.
- Resolve minor issues or conflicts that may arise at the front desk in a calm and effective manner.
- Support other administrative tasks and projects as assigned by school management.
**Job Type**: Permanent
**Salary**: ₹22,000.00 - ₹26,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- relevant: 1 year (preferred)
Ability to Commute:
- Pune, Maharashtra (preferred)
Work Location: In person
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