An'yst, Fraud Ops

3 weeks ago

Mumbai Maharashtra, India Standard Chartered Full time

**Job Summary**
- Identification of linked money mules through Transaction analysis, Device & IP address reviews and Static data analysis. Placing blocks on accounts post analysis & timely escalations to FCC for further investigation.**Key Responsibilities**

**Strategy**
- Support and provide inputs to FCC Management and implementing the tactical actions required to manage the risk arising out of money mules
- Provide co-ordination and support of key processes across the country and ensure timely submission and collation of data analysis to the country supported
- Provide co-ordination and support of key processes across the country and ensure timely submission and collation of reports across regions.
- Provide System and information support to all regions.

**Business**
- Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment.
- Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation.
- Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country.

**Processes**
- Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
- Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
- Device ID and IP address review - Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. These attributes should then be reviewed to determine linkages across other accounts/ relationships (or Electronic Banking ID - EBID) based on 1st layer webbing.
- Transaction analysis activity: Extract the transactional histories of the confirmed money mules for the past 2 days and assess the legitimacy of these credit/ debit transactional relationships. All SCB clients to whom the known mule has made credits or debits in the last 2 days should be extracted. This will act as Rel IDs linked to the known mule via transaction linkage analysis
- Proactively manage, investigate, and resolve on both incoming and out going domestic and international payments. In depth SME understanding of how international and domestic payment are processed and serviced
- Owing issues and linking similar cases together. Maintain adequate knowledge of internal systems/processes and a sound understanding of the payments across markets
- Being familiar with investigation process for transaction monitoring/KYC/Screening/ Identification of fraud or other teams and occasionally assisting the team in service delivery
- Continuously improve the operational efficiency and effectiveness of Mule Playbook implementation.
- Strengthen the review activities by recommending process/policy changes where applicable
- Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk.
- Ensure adherence to the Group’s approach to the management of fraud risks, providing training/leadership where necessary to close gaps in understanding or adherence.

**People & Talent**
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.

**Risk Management**
- Identify and share industry best practices and work with the businesses for their feasibility and implementation.
- Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
- Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis
- Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards
- Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.
- Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country.
- Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agree appetite.

**Governance**
- Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance wi

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