Warehouse IT Operations

2 weeks ago


Bengaluru, India Humantra HR Solutions Pvt Ltd Full time

Manage and coordinate all IT operations and support services within the warehouse facility.
- Supervise and lead a team of IT support technicians to ensure efficient and effective IT service delivery.
- Install, configure, and maintain hardware and software systems, including computers, printers, barcode scanners, warehouse management software, Network Switch, Wireless, Firewall and Security, Surveillance system's.
- Troubleshoot and resolve technical issues, both hardware, software related, Network reported by warehouse staff.
- Develop and implement IT policies and procedures to ensure proper usage and security of IT resources within the warehouse environment.
- Collaborate with the IT department and vendors to procure and deploy IT equipment and systems specific to warehouse operations.
- Monitor and maintain inventory of IT assets, ensuring proper documentation and tracking.
- Conduct regular maintenance and updates of hardware and software systems to ensure optimal performance and security.
- Provide training and technical support to warehouse staff on IT tools and systems, including warehouse management software and data entry procedures.
- Implement and enforce data backup and disaster recovery procedures to protect critical warehouse-related information.
- Stay up-to-date with emerging technologies and industry trends relevant to warehouse operations, and provide recommendations for improvement.
- Liaise with cross-functional teams, including warehouse operations, logistics, and inventory management, to understand their IT needs and provide appropriate solutions.
- Ensure compliance with relevant IT policies, procedures, and regulations, such as data privacy and security standards.
- Stay informed about potential cybersecurity risks and implement appropriate measures to mitigate those risks in the warehouse environment.
- Evaluate and select vendors for IT-related products and services, ensuring cost-effectiveness and quality.

Qualifications:

- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in managing IT operations and support services within a warehouse or similar environment.
- Strong technical knowledge and troubleshooting skills in hardware, software, and networking.
- Experience with barcode scanning technology and integration with warehouse management systems.
- Excellent communication and interpersonal skills, with the ability to effectively interact with warehouse staff at all levels.
- Leadership and team management abilities to effectively supervise and guide IT support technicians.
- Strong organizational skills and attention to detail to manage IT assets and maintain accurate documentation.
- Ability to prioritize tasks and handle multiple projects simultaneously in a fast-paced warehouse environment.
- Knowledge of data backup and disaster recovery best practices.
- Familiarity with IT security and data privacy principles.
- Proficiency in using IT service management tools and systems.
- Ability to adapt to changing technology and learn new IT systems quickly.
- Experience in vendor management and procurement processes.
- Flexible work schedule to accommodate occasional after-hours support or system maintenance.
- Note: This job description provides a general overview of the typical responsibilities and qualifications for an IT Assistance Manager for Warehouse role. Actual job descriptions may vary depending on the specific organization and its requirements.

**Salary**: ₹500,000.00 - ₹700,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Warehouse management system: 2 years (required)

**Speak with the employer**
+91 8369665945
Expected Start Date: 01/06/2023


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