Work Control Clerk

2 weeks ago

Hyderabad, India U.S. Embassy & Consulates in India Full time

**Hiring Path**:

- Open to the public

**Who May Apply/Clarification From the Agency**:

- For USEFM - FP is 08. Actual FP salary determined by Washington D.C.- Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM - All Agencies

**Security Clearance Required**:
Public Trust - Background Investigation

**Appointment Type**

Permanent

**Appointment Type Details**:
**Marketing Statement**:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

**Summary**:
The work schedule for this position is:

- Full Time (40 number of hours per week)

**Supervisory Position**:
No

**Relocation Expenses Reimbursed**:
No

Duties

The incumbent reports directly to the Maintenance Supervisor and indirectly to Management Officer, working under their direction to determine work priorities. The incumbent is a primary point of contact for all routine, emergency and preventive maintenance work orders and requests for services and assures distribution to the appropriate shop for action. The incumbent is the customer service representative for the Facility Management section, communicating with personnel from all levels within the Consulate.

Qualifications and Evaluations

**Requirements**:
EXPERIENCE: A minimum of two (2) years of office administrative/clerical experience in a customer-service office is required.

JOB KNOWLEDGE: Must have a good working knowledge of an active office environment, be thoroughly familiar with reporting structures and the standard office hierarchy, must know how to support multiple persons simultaneously including maintaining an adequate stock of office supplies, must know basis math, capable of handling currency and working a balance sheet, must know how to set up and maintain a filling system. Must be customer service oriented, able to handle difficult customers with tact.

**Education Requirements**:
Mandatory:
Completion of high school is required.

**Evaluations**:
LANGUAGE: Mandatory: English (Level III) - Written/Speaking/Reading - This may be tested.

Telugu/Hindi (Level III) - Written/Speaking/Reading - This may be tested.

SKILLS AND ABILITIES : Must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports. Must have excellent interpersonal skills and be able to handle a large workload and multiple tasks simultaneously. Must be organized, methodical, decisive, and have professional telephone skills. Must have strong computer skills, able to use the Microsoft Office Software Suite (Word, Excel, Power Point etc). Must have good typing skills to write memos populate spread sheets, and perform data entry. Ability to translate documents from hose country language into English or English to host country language. Must have excellent filing skills to keep track of current and historical information, including documents that must be kept in the maintenance library. Must have a keen aptitude to work independently, have impeccable integrity, strong initiative and good judgment and must maintain confidentiality

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

**Qualifications**:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

**Benefits**:
**Agency Benefits**:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in (insert post and/or country name) may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

**Other Information**:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the a

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