IT Technician

4 weeks ago


Hyderabad Telangana, India IntouchCX Full time

**Title**: IT Technician
**Location**: Hyderabad, India
**Term of Contract**: Permanent
**Closing Date**: November 22nd, 2024
**Hiring Program**: IT
About the Job
The primary responsibilities for the Information Technology (IT) Technician position are the maintenance and repair of computer hardware/software in a break/fix environment.
As IT Technician, You Will
- Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
- Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
- Troubleshoot/report specific line of business program issues
- Be accountable for tracking and organization of physical hardware
- Be clean and organized within the IT department
- Provide support for the IT Department with multiple projects as required

As IT Technician, You Have
- High School diploma or equivalent
- Adaptability to learn a variety of software programs
- Strong analytical and problem solving skills
- The ability to multitask and self-manage your work day is crucial
- Must be able to work evenings and weekends
- Ability to work in a fast paced and time sensitive environment
- Ability to lift 50LBs

In order to be considered for this position, ensure your Careers profile is completed
The position is open to employees who meet the following criteria:

- Currently work within the programs being considered
- Employee must be in good standing
- Should not have any corrective actions
- Should not currently be on a performance improvement plan


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