Tellecaller

4 weeks ago


Kochi Kerala, India Psy-Arch Full time

**Job Summary**:
**Responsibilities**:
**Job Title: Telecaller**
- Conduct outbound calls to prospective clients to introduce our architectural services and generate interest.
- Follow up on leads generated through various channels such as website inquiries, social media, and marketing campaigns.
- Understand client requirements and provide information about our architectural solutions, services, and project portfolio.
- Identify and qualify potential leads based on established criteria.
- Schedule appointments for prospective clients to meet with our architectural team for further consultation.
- Maintain accurate records of all interactions and update client information in the CRM system.
- Handle client inquiries, resolve issues, and address concerns in a professional and timely manner.
- Collaborate with the sales and marketing team to optimize lead generation and conversion strategies.
- Stay updated on industry trends, market developments, and competitor offerings.
- Meet or exceed monthly targets for lead generation and appointment setting.

**Requirements**:

- Proven experience as a Telecaller or similar customer service role, preferably in the architectural or construction industry.
- Excellent verbal communication skills with a clear and articulate telephone manner.
- Strong interpersonal skills with the ability to build rapport and establish trust with clients.
- Ability to effectively communicate technical information about architectural services and projects.
- Goal-oriented with a track record of meeting or exceeding targets and deadlines.
- Self-motivated and proactive with a positive attitude and a willingness to learn.
- Ability to work well independently as well as part of a team in a fast-paced environment.
- High school diploma or equivalent; additional qualifications in sales or customer service are a plus.
- Flexibility to work occasional evenings or weekends to accommodate client schedules.

**Benefits**:

- Competitive salary with performance-based incentives.
- Training and development opportunities to enhance skills and knowledge.
- Opportunities for career growth and advancement within the company.
- Positive and supportive work environment with a collaborative team culture.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

Expected Start Date: 20/05/2024


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