![Techplus Infotech Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Currrent A/c Opening Kyc
4 weeks ago
Department: Current A/C Opening KYC
Location : Goregaon
Number of Positions 3 Position Grade
Experience : 6 month to 2yrs of experience in KYC or in any banking process.
Education: Graduation in any filed
Job Role:
A Help Desk officer will be responsible for assisting and ensuring all the queries are addressed and resolved within TAT.
- Address all the escalations and make sure they are resolved
- Good analytical ability and documentation skills
- Communicate with sales and branch banking teams to give step-by-step guidance and get feedbacks on process improvement
- Track the common queries faced present it to the supervisors & propose ideas for process, product development
- A one-stop point of contact that provides centralized information and support management service to handle all process queries
Job Requirements:
Excellence in oral and written communication
- Understanding of business banking customers and segments
- Understanding of KYC norms and processes for current account customers
- Understand the consumer behavior and trends **Innovative and problem solving approach**
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Microsoft Excel: 1 year (preferred)
- KYC: 1 year (preferred)
- Biometric: 1 year (preferred)
Work Location: In person
Expected Start Date: 15/06/2024
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