Restaurant Cashier

4 days ago


New Town Kolkata West Bengal, India Aristocrate Hotel Full time

**Customer Interaction**:

- Greet customers warmly and professionally.
- Answer questions about the menu, pricing, and restaurant policies.
- Provide recommendations based on customer preferences.
- **Transaction Processing**:

- Accurately process cash, credit, and digital payment transactions.
- Handle refunds, voids, and discounts as per company policies.
- Maintain a balanced cash drawer and resolve discrepancies promptly.
- **Order Management**:

- Take customer orders accurately and ensure they are sent to the kitchen.
- Confirm and package takeout or delivery orders.
- Coordinate with the kitchen and service staff to resolve any order issues.
- **Customer Service**:

- Address customer complaints and escalate unresolved issues to the manager.
- Monitor and ensure customer satisfaction during the dining experience.
- **General Duties**:

- Maintain cleanliness and organization of the cashier station.
- Restock supplies such as receipt paper, utensils, or takeout bags.
- Assist in inventory checks and reporting as needed.

**Skills and Qualifications**
- **Education**: High school diploma or equivalent preferred.
- **Experience**: Prior experience in a customer-facing or cashier role is a plus.
- **Skills**:

- Proficiency with point-of-sale (POS) systems.
- Excellent communication and interpersonal skills.
- Strong mathematical and problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.

**Work Environment**
- Standing for extended periods during shifts.
- Handling occasional stressful situations with a calm and professional demeanor.
- Availability to work evenings, weekends, and holidays as needed.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Restaurant Cashier: 1 year (preferred)
- Bengali: 1 year (preferred)

Work Location: In person


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