Customer Service Associate
7 months ago
**Urgent openings for Product based Company in Kolkata.**
**Limited Vacancies available.**
**Position**: Customer Service Associate(Only males)
**Salary**: 1.80 LPA+Overtime
**Location**: Kolkata, West Bengal
**Requirements**:
- Must have Good Communication and Convincing skills in English and Bengali.
- Knowledge of MS Excel and E mail
- Must be able to read, write and speak in English
- Graduate Freshers can also apply
**Responsibilities**:
- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the Company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the Company’s reputation
- Keep records of calls and sales and note useful information
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Bengali (required)
**Speak with the employer**
+91 8670720839
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