Patient Care Representative

2 weeks ago


Ahmedabad Gujarat, India John Meridian Full time

1. Community Engagement:

- Develop and maintain positive relationships with local communities, businesses and organizations.
- Organize and participate in community events to promote dental health awareness and the Hospital & services.
- Edit and update promotional material and publications (brochures, videos, social media posts etc.)
- Prepare and distribute all marketing related material

2. Media Relations:

- Act as the primary point of contact for media inquiries and establish relationships with local journalists.
- Draft press releases, articles, and other communication materials to promote Hospital events, achievements, and services.

3. Social Media Management:

- Monitor social media channels for trends, discussions, and opportunities for engagement.

4. Collaboration with Healthcare Professionals:

- Build and maintain relationships with healthcare professionals, referring physicians, and other dental practitioners in the area.
- Develop PR campaigns and develop other doctor’s relations strategies

5. Patient Communication:

- Develop strategies to communicate effectively with existing and potential patients.
- Collect and analyze patient feedback to enhance the patient experience and address concerns.

6. Event Planning:

- Plan and coordinate promotional events, workshops, and seminars to increase awareness of dental health and the clinic's services.
- Organize PR events (e.g. open days, camps etc.) and serve as the Hospital spokesperson
- Track outcome of camps and other collaborations and follow industry trends
- Prepare and submit reports related to tie up, camps, collaborations etc

7. Crisis Communication:

- Develop and implement strategies for handling public relations crises, if and when they arise.

**Responsibilities**

1. Community Engagement:

- Develop and maintain positive relationships with local communities, businesses, and organizations.
- Organize and participate in community events to promote dental health awareness and the Hospital & services.
- Edit and update promotional material and publications (brochures, videos, social media posts etc.)
- Prepare and distribute all marketing related material

2. Media Relations:

- Act as the primary point of contact for media inquiries and establish relationships with local journalists.
- Draft press releases, articles, and other communication materials to promote Hospital events, achievements, and services.

3. Social Media Management:

- Monitor social media channels for trends, discussions, and opportunities for engagement.

4. Collaboration with Healthcare Professionals:

- Build and maintain relationships with healthcare professionals, referring physicians, and other dental practitioners in the area.
- Develop PR campaigns and develop other doctor’s relations strategies

5. Patient Communication:

- Develop strategies to communicate effectively with existing and potential patients.
- Collect and analyze patient feedback to enhance the patient experience and address concerns.

6. Event Planning:

- Plan and coordinate promotional events, workshops, and seminars to increase awareness of dental health and the clinic services.
- Organize PR events (e.g. open days, camps etc.) and serve as the Hospital spokesperson
- Track outcome of camps and other collaborations and follow industry trends
- Prepare and submit reports related to tie up, camps, collaborations etc

7. Crisis Communication:

- Develop and implement strategies for handling public relations crises, if and

when they arise.

**Requirements and skills**
- Strong communication ability (oral and written)
- Creativity and problem-solving aptitude
- Ability to work independently and collaboratively in a team environment.
- Familiarity with the local community and cultural nuances.
- Proven experience in public relations, preferably in the healthcare or dental industry.
- Strong communication ability (oral and written)
- Creativity and problem-solving aptitude
- Ability to work independently and collaboratively in a team environment.
- Familiarity with the local community and cultural nuances.
- Proven experience in public relations, preferably in the healthcare or dental industry.

Pay: ₹400,000.00 - ₹500,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 5 years (required)

Work Location: In person



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