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Service Advisor

4 months ago

Bengaluru, India MechanicLane Full time

MechanicLane is a leading multi-brand car service company, committed to making the car servicing experience hassle-free & easy for everyone. We have created technology solutions that have disrupted the unorganized Auto-servicing industry making the solutions more systematic, reliable, and cost-effective.

We are constantly evolving into newer and better forms and we look for people who are ready to evolve with us. Our goal is to provide convenient experience and provide the customer with the highest level of satisfaction and offer a seamless service.

MechanicLane wants our customers, and prospective employees to be with us at every step of our journey.

**Responsibilities -**

**Responsibilities -**

Scheduling and arranging appointments with the customers/clients

Reception and Job Order creation

Co-ordinate between the customer & garages

Check repairs and execution of ongoing work with garages

Quality control and preparation for vehicle delivery

Vehicle on-time delivery and billing to customer

Planning of Existing and new customer acquisition

planning to improve market share and improve overall customer satisfaction

Customer Satisfaction and Complaint Management

Process implementation for cost control

**Skills Required**:
Degree or Diploma in Automobile Segment

Communication skills & good knowledge of the Auto Service

Driving

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Service Advisor: 2 years (preferred)

Work Location: In person

Application Deadline: 25/12/2023