Banking Voice Process
2 months ago
**WE ARE HIRING FOR GRACE STAFFING SERIVCES (THANE BRANCH)**
**Job Title**: Banking Voice Process (Day Shift)
**Location**: Centralized Pick & Drop from Thane Station
**Shift**: Day Shift (5 days working, 2 rotational offs)
**Experience**: 6 months to 1 year in BPO
**Education**: HSC/Graduate
Job Responsibilities:
- Handle inbound/outbound calls for banking inquiries and support.
- Provide accurate and timely solutions to customer queries.
- Ensure customer satisfaction and follow process guidelines.
**Requirements**:
- 6 months to 1 year BPO experience, preferably in banking/voice process.
- Excellent communication skills (English/Hindi).
- HSC or Graduate in any field.
- Comfortable with rotational shifts (2 days off).
- Thane-based or willing to commute (Pick-up and drop from Thane station).
**Benefits**:
- Fixed day shifts, rotational offs.
- Pick-up and drop service from Thane station.
- Competitive salary with incentives.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Location**:
- Thane, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 7715882251
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