Reservation Executive Wfh
3 weeks ago
PJSW SOLUTIONS is seeking a skilled Reservation Executive to work from home and join our growing team. As a Reservation Executive, you will be responsible for handling customer inquiries, providing accurate information about available services, booking reservations, and ensuring customer satisfaction.
**Responsibilities**:
- Provide information about services, packages, and pricing
- Book reservations, process bookings, and make changes to existing bookings
- Respond to customer complaints in a prompt and professional manner
- Ensure that all customer inquiries are handled promptly and accurately
- Maintain accurate records of all bookings and customer interactions
- Collaborate with other team members to resolve customer issues
**Requirements**:
- Proven ability to work independently and meet targets
- Excellent communication and customer service skills
- Prior experience in reservation and booking services
- Computer proficiency and experience with reservation software
- Strong attention to detail and organizational skills
- Ability to work well under pressure
- Must have access to a stable internet connection and a quiet work environment at home.
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