Reservations Executive

**Responsibilities**:

- To answer the queries of the guests through mail & over the phone & up selling the services using the best marketing skills.
- Responsible for achieving set revenue targets by maximizing sales along with the team.
- Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
- Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
- Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
- To ensure that all client details are fully completed, including marketing information. To ensure that you have knowledge of your own and competitors titles in order to achieve the requirements of this role.
- To constantly seek out new revenue generating opportunities to ensure that company targets are met.
- Shift: Rotational Shift as per the roster

**Eligibility Criteria**:

- 3 to 5 years of experience in Travel Sales or Reservations
- Preferably from the Hotel/ Travel industry
- Excellent communication and presentation skills
- High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.
- Flexibility with shifts
- Comfirt with commuting to the job location

**Salary**: ₹300,000.00 - ₹500,000.00 per year

Schedule:

- Rotational shift
- Weekend availability

Ability to commute/relocate:

- Kalkaji, New Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience do you have in travel industry?

**Education**:

- Bachelor's (required)

**Experience**:

- Travel Sales: 3 years (required)
- Reservations: 3 years (preferred)

**Language**:

- English (preferred)