Spa Gre

3 weeks ago


Delhi, India Hibiscus Wellness Full time

**If you have**:

- **Good command of the English language**:

- **Excellent communications skills**:

- **Flexible working hours**:

- **Intermidiate computer knowledge**:

- **Basic negotiation skills**:

- **Excellent analytical skills**:

- **Good customer service**

**Duties & Responsibilities**: Welcome and greet guests during arrival and departure in Spa Maintain reception area and manage guests bookings Direct guest appointment & billing in spa software on Computer Collect & analyze customer feedback along with his likes and dislikes Promote & upsell spa programs & packages to the clients Attend to guests courteously and act promptly on their requests and queries Allocate time & resources efficiently to deliver results under changing environment Responsive to change by altering behavior and eagerness to learn new skills Conversant with the information regarding the spa programs, packages and any other activities happening within the Spa/hotel Professional approach towards dealing with the customers Prompt in dealing with the complaints and concerns Ensure regular cleaning and overall upkeep of the spa Provide support to other functions as and when required Abide by the rules, regulations and policies laid down by the management

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX