Product Intern

1 week ago

Noida, India PM Publishers Private Limited Full time

PM Publishers Pvt. Ltd., a leading educational publishing house aligned with NEP 2020, NIPUN BHARAT, and NCF 2022 guidelines, aims to foster responsible citizenship through quality learning and skill development, nurturing holistic growth for lifelong success. With innovative technology and content endorsed by 4000+ schools worldwide, we are committed to supporting educators and learners in their pursuit of excellence.

We are currently seeking an opportunist **Product Intern** all-rounder who can help us with Content Management, team support and user management

**Key Responsibilities**:
**Content Management**: Regularly update and maintain the learning content on the LMS platform. This includes uploading new materials, updating existing content, and ensuring that all resources are current and accurate.

**Team Support**: Assist various teams in understanding and effectively utilizing the LMS. Provide training and support to ensure that all team members can navigate and use the platform efficiently.

**School Onboarding**: Act as the primary point of contact for schools during the onboarding process. Guide them through the setup and initial use of the LMS, addressing any queries or concerns they may have.

**Troubleshooting and Support**: Respond to technical queries and troubleshoot issues related to the LMS. Work closely with the IT department to resolve any technical problems in a timely manner.

**User Management**: Manage user accounts on the LMS, including creating new accounts, modifying existing ones, and ensuring proper access levels are maintained.

**Reporting and Feedback**: Generate reports on LMS usage and effectiveness. Collect and analyze feedback from users to identify areas for improvement.

**Skills and Qualifications**:

- Currently pursuing or recently completed a degree in Education Technology, Information Systems, Computer Science, or a related field.
- Basic understanding of LMS platforms, proficiency in MS Office, and familiarity with educational technology tools.
- Excellent written and verbal communication skills, ability to explain technical concepts to non-technical users.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Strong interpersonal skills, with the ability to work effectively in a team and interact with diverse groups of people.

Additional Requirements:
Eagerness to learn and adapt to new technologies and methods.

Commitment to improving educational experiences through technology.

**Job Type**: Internship

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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