International Customer Service Advisor

1 week ago


Mumbai, India Tech Mahindra Business Services Full time

_**Tech Mahindra is hiring for International customer service and Upgrades **_
- **Shift**_ - _Australian and Ireland Shift_
- **Process* **_- _Voice Process_
- **Working Days**_ - _5 days Working, 2 days Off with 24*7 hours Rotational Shifts_
- **Working Location**_ : _Spectrum Towers, Ground floor, A wing, Mindspace, Chincholi Bunder Road, Malad West _**Mumbai **_400064_
- **Skills Required.**_
- 6 months International Voice BPO Work Experience_
- Excellent interpersonal and presentation skills_
- Good communication skills, both oral and written_
- Ability to multitask_
- Must have excellent time management skills_
- Must have the ability to work independently as well as in partnership with team_
- **Job Responsibility.**_
- Solving Customer Queries on call related to phone bill and network related issues_
- Handles Upgrades, Upgrade Enquires, Post Upgrade, Lead Generation and Customer Service_
- Customer Service resolving customers query related to phone bill and network related issues,_
- Retention, upselling, also includes sales & upgrades (Voice)_
- **Salary For Experience**_
- Salary max 30 to 35% hike from last drawn Salary + monthly Incentives + floor Incentives. (Up to 39k Inhand)_
- **Mail your resume on**_
- **Contact / WhatsApp your Resume on 9167684940**_
- **Thanks & Regards**_
- **HR Laxmi Sharma**_

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹290,000.00 - ₹550,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9167684940



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