Video Kyc
2 weeks ago
**Job description**
**Roles and **Responsibilities: -**
- Assisting Customer in opening of an account through Video KYC process.
- Verification of all the documents submitted by the customer while opening the account.
- Ensure VKYC is completed by the verified customer only.
- Maintaing a good relationship with the customer throughout the VKYC process.
- Responsible for quality communication and customer servicing as per the bank guidelines.
- Ensuring Customer delight and consistent service experience.
- Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process.
**Skills**
- Planning and Organizing Skills
- Interpersonal Skills
- Strong verbal & Witten Communication skills
- Face to Face Customer handling skills
- Proficiency in Microsoft Office suite
- Problem solving approach
- 1 Year experience into phone banking or a banking process
Education - Graduate / Postgraduate
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.
Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do
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