Receptionist and Telecaller

**We are looking for an enthusiastic Telecalling Representative to contribute in generating clients for our company. You will be responsible for converting clients over the phone and maintaining good customer relationships.**
**An effective telecalling representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with enquires and doubts.**

**The goal is to help the company grow by bringing in clients and developing business. You should play receptionist roll as well.**

**Responsibilities**

**Responsibilities and Duties**
- **Contact clients from given data to inform them about our service.**:

- **Answer questions about service or the company.**:

- **Ask questions to understand clients requirements.**:

- **Direct prospects to the field admin & marketing team when needed.**:

- **Enter and update clients information in the database.**:

- **Take and process clients in an accurate manner.**:

- **Handle grievances to preserve the company's reputation.**:

- **Keep records of calls and note important information.**:

- **You should complete given target.**:

- **You should play receptionist roll as well.**:

- **Qualifications Required Experience, Skills and Qualifications Proven experience as telecalling representative.**

**Good knowledge of relevant computer program and telephone systems**

**Ability to learn about services and describe explain them to prospects**

**Excellent knowledge of English**

**Excellent communication and interpersonal skills**

**Cool - tempered and able to handle rejection**

**Outstanding negotiation skills with the ability to resolve issues and address complaints**

**Additional language will be a plus**

**Salary**: ₹8,629.12 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Expected Start Date: 06/03/2023
- Health insurance